0000005066 00000 n . Embers Living 7705 W 108th Ave #600Westminster, CO 80021 Opti-Myst . . IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to install or use the log grate. NOTE: Normal tap water can be used in the Optimyst as long as the tap water is not considered to be hard water. Remote Control Initialization/ ReprogrammingFollow these steps for remote control initialization and if required, re-initialization: Remote Control UsagePressing the On button, on the remote control, switches between the two levels:Level 1: The logs and lights are turned on.Level 2: The logs and lightsremain on and the flame effect is activated.The fireplace can be turned off at any point by pressing the Off button on the remote control.! Very faint whisps of steam rise, in fact , Product troubleshooters. . . . We and our partners use cookies to Store and/or access information on a device. Log Grate Assembly5 . NOTE: If you need to move the unit ensure that all of the components that contain water have been emptied before relocating. 0000018828 00000 n Contact Us | Dimplex Home Support Contact Us Customer Service 1-888-346-7539 cs@glendimplexamericas.com Monday - Friday 8:00 a.m. - 4:30 p.m. EST (Public holidays will affect these hours) Dealer Services 1-800-668-6663 solutions@glendimplexamericas.com Monday - Friday 8:00 a.m. - 4:30 p.m. EST (Public holidays will affect these hours) . . NOTE: Procedures and techniques that are considered important enough to emphasize. 0000005864 00000 n Lastly, see if all 4 lamps are fitted properly and are working smoothly. If Glen Dimplex Americas is unable to repair or replace such product or part, or if repair or replacement is not commercially practicable or cannot be timely made, Glen Dimplex. I have a Dimplex Oakhurst Opti-Myst stove/fire, 4 years old. 0000001510 00000 n Dimplex Heating, Fan Heaters. . Enjoy instant comfort and warmth with the Opti-myst Direct-wire Heater Accessory. Below are some Dimplex Opti Myst troubleshooting problems. Learn more: https://modernblaze.com/collections/dimplex-opti-myst-vapor-fireplacesOpti-myst Water Vapor Fireplaces by Dimplex are the safe, healthy, vent-fr. It is quiet and very stylish. And the reason being, is it will extend the life if you use filtered water. Related PostsWelcome & CongratulationsThank you and congratulations for choosing to purchase a Log Grate from Dimplex, the world leader in electric fireplaces.Please carefully read and save these instructions.CAUTION: Read all instructions and warnings carefully before starting installation. 0000002761 00000 n LED flame effect can be used . I have followed Dimplex guide on website and in manual but no joy. . Having problems with my cassette optimyst fire lights go on then cuts out. At a sink rinse out the sump tank with tap water, using a dry cloth or paper towel to wipe clean and dry. 2022-01-15 I have a Dimplex Opti-Myst and it's become faulty. Verify if the transducer is located in the sump perfectly and also that the sump is plugged in. . Guide to Dimplex Opti-Myst Water Vapor Fireplaces These fireplaces are considered one of the most realistic electric fireplaces. . Limited warranty service will be performed solely by dealers or service agents of Glen Dimplex Americas authorized to provide limited warranty services. The revolutionary flame combined with glowing logs and fine water mist, produces dazzling realism. Get started Lost your remote, or need a new bulb or filter? 0000032244 00000 n Category: UK Appliance. 1. . If you clean it properly and restart it, it will start by making a sound, and you will feel vibrations as well. Then here Im, troubleshooting the Dimplex Opti Myst problems. . How much does it cost to run my Opti-Myst fireplaces? . . . Please have proof of purchase, catalog/model, and serial numbers available when calling. Lift out the sump tank being careful not to spill any residual water. Dimplex opti-myst fireplace fault Analise Attard 2 subscribers Subscribe 0 Share 192 views 1 year ago As you can see, the myst is being produced only from the left side, the right side is where. . This limited warranty does not entitle the purchaser to on-site or in-home services. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. . Such costs shall be the purchasers responsibility. I changed the ceramic rings to be on the safe side after I needed to change the 24v fan on the side of the water tank but still very little is going on. United States Canada. 0000032070 00000 n Consult the dealer or an experienced radio/TV technician for help. December 2016. . This video demonstrates how fast change the below in a Dimplex Cheriton electric fire. 0000134916 00000 n $('.h-btn').on('click', function(e) { If your unit has a service warranty we will arrange service. . Make sure that you correctly have your transducer seated in the sump and that the fan filters position is also correct. But after buying this model, did you face water tanks, mist, lights, or transducer issues? Still need help? Such costs shall be the purchasers responsibility.What Glen Dimplex Americas and its dealers and service agents are also not responsible for:IN NO EVENT WILL GLEN DIMPLEX AMERICAS, OR ITS DIRECTORS, OFFICERS, OR AGENTS, BE LIABLE TO THE PURCHASER OR ANY THIRD PARTY, WHETHER IN CONTRACT, IN TORT, OR ON ANY OTHER BASIS, FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, CONSEQUENTIAL, OR INCIDENTAL LOSS, COST, OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE SALE, MAINTENANCE, USE, OR INABILITY TO USE THE PRODUCT, EVEN IF GLEN DIMPLEX AMERICAS OR ITS DIRECTORS, OFFICERS, OR AGENTS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES, COSTS OR DAMAGES, OR IF SUCH LOSSES, COSTS, OR DAMAGES ARE FORESEEABLE. Dimplex Opti-Myst fireplaces use an ultrasonic technology that was adapted from commercial applications. (Figure 4). Replacement Parts11 Cleaning the Air Outlet. . (The addition of additional salt should only be when you notice that the unit is not producing mist as expected.)! .2100220100RPRemote Control . Moreover, they are 100% safe with cool flames and no emissions. Help. 0000001650 00000 n Dimplex appliance repairs As one of the go-to choices for appliance repairs, we're on hand to repair all models from Dimplex, including electric stoves, storage heaters and more. NOTE: If you need to move the unit ensure that all of the components that contain water have been emptied before relocating.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'manuals_plus-portrait-2','ezslot_23',178,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-portrait-2-0');WarrantyONE YEAR LIMITED WARRANTYProducts to which this limited warranty applies to your newly purchased Dimplex Log Grate. Dont forget if your in the Denver Colorado Area Visit our showroom today! }); To confirm it is working correctly, remove the water tank and mist nozzle, and then gently insert the small cleaning brush (supplied with your Opti-myst) into the air outlet from the fan housing located on the top right hand side of the sump. . Tip The newer fires these days come with an adjustable mist output. Are you a trade or supplier? . These pads assist with securing the logs to the grate.Each of the logs contains LED lights to create a flickering effect. . The fire now works perfectly and performs better than it did when it was new. The provisions of the United Nations Convention on Contracts for the Saleof Goods shall not apply to this limitedwarranty or the sale of products covered by this limited warranty. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons. Do not burn wood or other materials in the Log Grate. Always use a certified electrician should new circuits or outlets be required. Always use properly grounded, fused, and polarized outlets. Disconnect the power supply before performing any cleaning, maintenance, or relocation of the unit. When transporting or storing the unit and cord, keep it in a dry place, free from excessive vibration, and store it so as to avoid damage. The Log Grate must not be located directly below a socket outlet. The Log Grate must be positioned so that the plug is accessible.WARNING: Remote control contains small batteries. However, if you decide to move the unit to perform cleaning ensure that the logs are stable before moving.The water storage system is located behind the backlog. . . . Thermostats & . It may not display this or other websites correctly. . If you use your opti-myst at its maximum level, even 500 to 1000 cassettes will not last over 8 hours. JavaScript is disabled. . The mist is extremely safe for your children, pets and even the elderly, as it remains completely cool to touch. . Water Reservoir! NOTE: Each of these logs is handmade, and as such, the hook and loop pads on the logs and grate may not align perfectly, therefore, we have included additional pads should you need to re-position them. NOTE: There is no need to remove any of the logs or move the unit to access the water storage system. LED lighting projects 3D flickering flames while the Opti-Myst Effect produces life-like smoke. WARNING: Ensure the power cord is not installed so that it is pinched or against a sharp edge and ensure that the power cord is stored or secured to void tripping or snagging to reduce the risk of fire, electric shock, or injury to persons.Construction and electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fire, electric shock, and injury to persons. 6. Get 24/7/365 support with Aida. We do not have authorized service depots. 0000003766 00000 n Are Dimplex Opti Myst fires noisy? Dry with your cloth towel (not paper towel) and set aside. . Maintenance Opti-myst Pro Box Heater Surface Cleaning To remove fingerprints or other marks, the exterior finish can be cleaned with a damp cloth with a mild detergent. We will then send parts as per your warranty. . If the issue continues after all these steps, contact Dimplex service by filling out their service call request form. A small brush has been included to assist in cleaning difficult items/areas, i.e. To reduce the risk of fire, electric shock, or injury to persons, always use a licensed electrician.Fill and install the Refill Container.! Use it only as described in this manual. Find many great new & used options and get the best deals for Dimplex Opti-Myst Chrome Inset Electric Fire at the best online prices at eBay! They come with a smaller water tank that supports up to only 2 days, even if you run it for 2-4 hours a day. } Keep away from children. startxref . 0000070048 00000 n . The surface Available designs: Wall Mounted Water Vapor Fireplaces that you can use in any space large or small, including bedrooms, bathrooms, foyers and more; Media Consoles and Mantels with Water Vapor Fireplaces for your TV and electronics; Water Vapor Cassettes and Inserts - perfect for custom applications for use in seamless built-in designs. 33" Built-in Firebox (BF33DXP) A continuous water supply is a must to make sure that the fires work effectively. (Figure 3). In the end he replaced every working part (only the basic frame remained), and it worked for several months. Dimplex 28-in Opti-Myst Electric Fireplace Log Set . Please have your model and serial number ready when calling. . To access the transducer:if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'manuals_plus-large-mobile-banner-1','ezslot_10',172,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-large-mobile-banner-1-0');Remove the top cover by turning the retaining tabs on both ends of the water reservoir.Remove any packing material.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'manuals_plus-mobile-leaderboard-2','ezslot_17',173,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-mobile-leaderboard-2-0');Install transducer so that it is sitting level in the circular holding area in the Reservoir.Orient transducer wire so that it does not sit directly above the Emitter and the wire passes through the slot in the side of the tank.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'manuals_plus-portrait-1','ezslot_22',174,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-portrait-1-0');Reinstall the top cover and ensure both retaining tabs have been turned so that they are pointing inwards.! . It uses the water tank under the fires integral parts to transform the stored water into the mist! . Log Grate Assembly6 CAUTION: Procedures and See Maintenance instructions for disassembly. .0441000300RPBack Log .0440740300RPMetal Light Shield .1025340159RPLight Shield Log. December 2016. The provisions of the United Nations Convention on Contracts for the Saleof Goods shall not apply to this limitedwarranty or the sale of products covered by this limited warranty.Replacement Partsif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'manuals_plus-leader-4','ezslot_15',101,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-leader-4-0');Power Adapter Set. The fan well is Dimplex optimist fan? The myst is completely cold to touch and even safe for families with children. 2014-11-09 Dimplex washed their hands of it because of the expired guarantee but I made such a fuss that they sent an engineer, who spent hours but could not find the fault. . During assembly, each log requires the electrical connectors on the log and grate to be connected as they are being placed. 0000015883 00000 n Show More. To access the transducer: Remove the top cover by turning the retaining tabs on both ends of the water reservoir. . Industrial Heaters. $(obj).find('span').text(response); The overall effect is truly remarkable and life-like, so much so that more often than not, people will assume it is a real burning fire. If there's no 240V, trace back thru the appropriate switches and see if there are any duff connections and / or switches. What voltage should u measure at the out put plug, Your email address will not be published. 1. This limited warranty applies to the original purchaser ofthe product only and is not transferable.Products excluded from this limited warranty Products purchased in Yukon Territory,Nunavut, Northwest Territories, Hawaii,or Alaska are not covered by this limited warranty. . Built-in Fireboxes. Call or book online now and we'll have your Dimplex appliance working again in no time! e.preventDefault(); . If swallowed, seek medical attention immediately.WARNING: Do not install battery backwards, charge, put in the fire, or mix with used or other battery types may explode or leak causing injury.NOTE: Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment.CAUTION: This equipment has been tested and found to comply with the limits for Class B digital devices, pursuant to part 15 of the FCC Rules. Save my name, email, and website in this browser for the next time I comment. 0000022026 00000 n Each log is a separate component that needs to be placed on the grate. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. 0000009791 00000 n 0000001684 00000 n This limited warranty does furthernot apply to defects resulting from misuse,abuse, accident, neglect, incorrect installation, improper maintenance or handling, oroperation with an incorrect power source.What you must do to get service under this limited warranty Defects must be brought to the attention of Dimplex Customer Service online at dimplex.com/en/contact_us or by telephone at 1-888-346-7539. . If your troubleshooting doesn't fix the issue, you can contact Dimplex customer support online. Operation8 If all bulbs have failed, purchase new bulbs and replace all. xref <]/Prev 644858>> Tried to contact one of Dimplex's recommended repair agents as listed on their website (very unhelpfully with only postcodes to identify their area) but the only one vaguely near me told me they only sell fires, they don . Utilizing ultrasonic technology, this fireplace uses water vapor and LED lighting, to create the stunning illusion of smoke and dancing flames. 798998. Jim. . . Bought a new must generator plugged in still not working. I have a Dimplex Brookline optimist fire, model BKL20, Series D1100582. Dimplex Opti-Myst transducer problems If not cleaned every two weeks, it can show some problems. disconnect power to the unit and call Glen Dimplex Americas at 1-888-346-7539 for technical support. Site Selection and Preparation4 Reading the user's manual to see if you are handling the remote correctly, replacing batteries, and checking if there's any other source causing radio frequency disturbance is easy to do. Please select your product category to , Dimplex Opti-myst operational guide 4 Tank Cap Fan Unit Sump Unit Opti-myst components Nozzle Transducer Unit Air Filter. The Global Leader in Stylish and Innovative Electric Fireplace and Heating Solutions. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. . Unpack the transducer (contained within the water reservoir) which has been wrapped to protect it during shipping. The surface. 0000003944 00000 n So we decided to use the opti myst cassettes. Replace the sump into your Dimplex Optimyst using the guiding slot on the side of the sump into the casing. The Dimplex DLGM29 Opti-Myst Open Hearth Fireplace Owner's Manual provides important safety information, instructions, and precautions for installation, use, and repair. If swallowed, seek medical attention immediately.WARNING: Do not install battery backwards, charge, put in the fire, or mix with used or other battery types may explode or leak causing injury.NOTE: Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. After that, even if you thoroughly clean the transducer and sump, it has trouble starting up again and requires either replacement or repairs from professionals. . How to fix the flame effect on dimplex oakhurst opts-myst fire model no ommod400. While your Opti-Myst is disassembled, take either the soft cleaning brush provided with your purchase or the soft brush attachment of your vacuum cleaner to clean the air outlet from the fan. Looking deceptively real, an Opti-myst fire will captivate you from the moment you see it. toptrish. Bead the edges and skim to leave a smooth finish ready for decoration. Log Grate Installation7 To reduce the risk of fire, electric shock, or injury to persons, always use a licensed electrician. In Depth Opti Myst review video: https://www.youtube.com/watch?v=W-98yZsGZgoOpti Myst Vs Ignite XL Video: https://www.youtube.com/watch?v=-HKSEBmhPzI&t=467sS 2020-03-01 Check to make sure the connection to the transducer is good and secure. Mist works lovely till we put logs on? Opti-myst Cassetts. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. . We're proud to have a network of engineers across the UK, allowing us to offer you a nationwide service based on the values of a small family business. . . If so, fix it. Remember - Ionised or even distilled water is to be avoided. If the above steps dont resolve the issue, then it is clear that the sump fan has failed, and you might have to give a check. Essentially making the install options endless! Water Reservoir! On-site or in-home services may be performed at the purchasers specific request and expense at Glen Dimplex Americas then-current rates for such services.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'manuals_plus-small-square-1','ezslot_28',180,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-small-square-1-0');Glen Dimplex Americas will not be responsible for, and the limited warranty services shall not include, any expense incurred for installation or removal of the product or part (or any replacement product or part) or any labor or transportation costs. Embers Fireplaces & Outdoor Living 5.7K views 6 months ago It's cable reimagined No DVR space. As the mist rises up, it reflects against the vapor creating a convincing illusion of flames and smoke. 0 0000005615 00000 n ONE YEAR LIMITED WARRANTYProducts to which this limited warranty applies to your newly purchased Dimplex Log Grate. Limited warranty service requires proof of purchase of the product.What Glen Dimplex Americas will do in the event of a defect In the event, a product or part covered by this limited warranty is proven to be defective in material or workmanship during the12 months limited warranty period you have the following rights:Glen Dimplex Americas will in its sole discretion either repair or replace such defective product or part without charge. As one of the go-to choices for appliance repairs, we're on hand to repair all models from Dimplex, including electric stoves, storage heaters and more. Glen Dimplex Americas will not be responsible for, and the limited warranty services shall not include, any expense incurred for installation or removal of the product or part (or any replacement product or part) or any labor or transportation costs. Slide battery cover opens on the remote control (Figure 4). IN NO EVENT WILL GLEN DIMPLEX AMERICAS, OR ITS OFFICERS, DIRECTORS, OR AGENTS BE LIABLE FOR ANY DIRECT LOSSES, COSTS, OR DAMAGES THAT EXCEED THE PURCHASE PRICE OF THE PRODUCT.SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO THE PURCHASER.How State and Provincial law apply This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. Kelly, Appliance Technician. The fully 3-dimensional effect uses established ultrasonic technology to create an ultra-fine water mist. . Home All Dimplex Service Centers List of all Dimplex Service Center in U.S.A. (Fireplaces, Home Heating, Commercial Heating, Renewable Energy, Grills and more). . Complete our online form and get a quote in seconds, 2. (Figure 2) Plug the power adapter into the front of the unit, then plug the unit into a 15 Amp/120-volt outlet. Please call Dimplex tech support at (888) 346-7539. Wall Heaters. Wait for a minimum of five (5) seconds and then plug the power adapter back into the unit. Checking your insert is also necessary, as some models need a recess depth of 75mm, whereas some recent models need a recess depth of over 80mm. Reinstall the top cover and ensure both retaining tabs have been turned so that they are pointing inwards. The active user has changed. . and found none. ins.style.display='block';ins.style.minWidth=container.attributes.ezaw.value+'px';ins.style.width='100%';ins.style.height=container.attributes.ezah.value+'px';container.appendChild(ins);(adsbygoogle=window.adsbygoogle||[]).push({});window.ezoSTPixelAdd(slotId,'stat_source_id',44);window.ezoSTPixelAdd(slotId,'adsensetype',1);var lo=new MutationObserver(window.ezaslEvent);lo.observe(document.getElementById(slotId+'-asloaded'),{attributes:true});Owners ManualModelDLGM29var cid='5629614550';var pid='ca-pub-0545639743190253';var slotId='div-gpt-ad-manuals_plus-medrectangle-3-0';var ffid=2;var alS=2021%1000;var container=document.getElementById(slotId);var ins=document.createElement('ins');ins.id=slotId+'-asloaded';ins.className='adsbygoogle ezasloaded';ins.dataset.adClient=pid;ins.dataset.adChannel=cid;ins.style.display='block';ins.style.minWidth=container.attributes.ezaw.value+'px';ins.style.width='100%';ins.style.height=container.attributes.ezah.value+'px';container.style.maxHeight=container.style.minHeight+'px';container.style.maxWidth=container.style.minWidth+'px';container.appendChild(ins);(adsbygoogle=window.adsbygoogle||[]).push({});window.ezoSTPixelAdd(slotId,'stat_source_id',44);window.ezoSTPixelAdd(slotId,'adsensetype',1);var lo=new MutationObserver(window.ezaslEvent);lo.observe(document.getElementById(slotId+'-asloaded'),{attributes:true});var cid='5629614550';var pid='ca-pub-0545639743190253';var slotId='div-gpt-ad-manuals_plus-medrectangle-3-0_1';var ffid=2;var alS=2021%1000;var container=document.getElementById(slotId);var ins=document.createElement('ins');ins.id=slotId+'-asloaded';ins.className='adsbygoogle ezasloaded';ins.dataset.adClient=pid;ins.dataset.adChannel=cid;ins.style.display='block';ins.style.minWidth=container.attributes.ezaw.value+'px';ins.style.width='100%';ins.style.height=container.attributes.ezah.value+'px';container.style.maxHeight=container.style.minHeight+'px';container.style.maxWidth=container.style.minWidth+'px';container.appendChild(ins);(adsbygoogle=window.adsbygoogle||[]).push({});window.ezoSTPixelAdd(slotId,'stat_source_id',44);window.ezoSTPixelAdd(slotId,'adsensetype',1);var lo=new MutationObserver(window.ezaslEvent);lo.observe(document.getElementById(slotId+'-asloaded'),{attributes:true});.medrectangle-3-multi-115{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:1px!important;margin-left:auto!important;margin-right:auto!important;margin-top:1px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to install or use the log grate. If you do not intend on using the unit for longer than 2 weeks, empty and drain the unit of water, and dry all of the water-containing components. Dimplex Electric Fireplaces | Dimplex Fireplaces - USA Official Website Opti-Myst | Dimplex Garage & Workshop Heaters. The limited 12 month warranty period alsoapplies to any implied warranties that may exist under applicable law. Ignite your imagination. See Figure 1. . Our online booking process couldn't be easier- simply select your appliance type, choose your preferred repair date, and await one of our friendly engineers.
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