Check if your Internet Service Provider (ISP) is down. To fix this, you can change the current band for your hotspot, and the following is how you do that. WebAnswer It's possible that the line might need it's network refreshed. I got four of these when they were a buck each last year. .css-dixatk{color:#000000 !important;background-color:!important;}.css-dixatk:hover{color:#141414 !important;background-color:#f0f0f3 !important;}.css-dixatk:focus{color:#141414 !important;background-color:#f0f0f3 !important;}.css-1ay6ky1{line-height:50px !important;}Ask a question. Thanks for bringing this to our attention. You'll need it to login again. Sign up for Fully Mobilized newsletter to get our top mobile tech stories delivered right to your inbox. I've actually been here for every "G." I've reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also write a weekly newsletter, Fully Mobilized, where I obsess about phones and networks. Simply hold down the Powerbutton and choose Restartfrom the options on your screen. If so, you may find that you are only able to access the Internet at slower speeds. You can now try to connect to your mobile hotspot and see if you can access the Internet. One of the frustrating situations with an Android device is when you connect a device to an Android hotspot but the device cannot access the Internet. https://www.pcmag.com/reviews/alcatel-linkzone-t-mobile. I have an Alcatel 5059 with a $35 prepaid plan. device name: Go to Settings > Personal Hotspot. If it is not, tap the APN to change its settings. Here are some other Android issues guides for you: When you are trying to connect your computer to a mobile hotspotbut your computer shows Connected, no Internet access, the reason comes to your mobile cellular data,network coverage, or the system glitches of your mobile phone or computer. Many WiFi hotspots are public, but some are less open. Hotspot Once you are logged in, click on the wifi tab and set up the SSID name and password for your hotspot. The Best Smart Home Security Systems to Protect Your Home, Stay Connected with Optimum Mobile Hotspots. The quickest fix is to restart one or both. Try to make sure your computer can recognize your iPhone via USB. This will automatically turn your phone back on after it has been turned off. Enjoy Your Service: Insert your SIM card and update your account settings to start using your Boost Mobile Service. Both your phones should have the correct date and time settings in order for the hotspot to work. Access Matched PDA Code and Download Firmware. Alcatel Keep an eye on your inbox! We hope the guide helps you sort this issue out so you can enjoy the Internet on all your devices. Finally, consider just using the hotspot mode on your phone. I. Internet. Save my name, email, and website in this browser for the next time I comment. All models of Samsung phones and tablets supported. Restart Your Alcatel Linkzone 2 2. To do that, Press Windows + R and type cmd. This will open the command prompt. Its possible that there could be several different reasons why your phone is not connecting to your Wi-Fi anymore. Learn MoreHow to Recover Data from a Broken Samsung >. You can use it as a hotspot anywhere you have data access. If you mean youre connected to the router, but internet isnt working have you reset the router and cable modem? Try Updating Your Wi-Fi Adapter's Driver. The company has spent the past year promoting its nationwide 5G network, and over the past few years it has developed more ways to bond together 4G channels for better speeds. In reply to SantiagoIli's post on July 13, 2020. Connected But No Internet Have you checked your usage and made sure that it hasn't been all used? Here, we describe some of the possible ways to fix it when the mobile hotspot is not working on your device. Alcatel Linkzone 2 Connected But No Internet: Solutions 1. Step 5. For Windows 11 users, from the Start menu, select All Apps, and Last edited by TurboSri April 14, 2023 at 05:00 AM. If you need internet access but theres not a coffee shop around, youre out of luck. Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. You will learn what to do when you can connect to the hotspot but you cannot access the Internet. Going to 30 feet through a wall lowered uplink speeds to around 12Mbps. With a OnePlus 8 Pro phone locked to 4G-only mode in the same location at the same time, I was getting 59Mbps. Touch and hold Hotspot . shellay2002, Oct 29, 2018 by Mobile hotspots require a bit more to set-up. Thanks to Alcatel WiFi LINK App you can easily and seamlessly manage and control your hub and routers. Janet Robertson, don't know why but that didn't work on my phone, Nov 29, 2018 by growageless, Yes but its not the date and time . PC. 1996-2023 Ziff Davis, LLC., a Ziff Davis company. If you encounter any issues, go back to the router page and verify that the wifi has been enabled correctly. Step 1.Launch the Settingsapp, scroll all the way down, and tap System. If the problem still persists, then you may have to contact your service provider and have them look into the issue and provide troubleshooting tips. This newsletter may contain advertising, deals, or affiliate links. There are actually two types of hotspots: WiFi hotspots and mobile hotspots. The WPS button will usually be a physical button on your router. raquellujan191, Ester Garza Alcatel Select WIFI from the Settings menu. Order online, get free installation. Youll want to set a password, especially if youre in a public place. I will start with the simplest solution, so follow them in order: Restart your LinkZone 2 device Update firmware Check SIM Card Restore default APN settings Reset your LinkZone 2 device to factory settings Restart your LinkZone 2 Access Your Account: Use your account information sent to your email to sign in and set up your account. Under "Security," tap None. My device functions properly, I'm paying for a service I can not use. @pandanasquad. Wi-Fi Hotspots The most common issue is usually related to the Wi-Fi network name or password being incorrect. On the Web portal, you can see better details on signal strength, data usage, and battery remaining. All Rights Reserved. You may unsubscribe from the newsletters at any time. Your connected devices will only be able to access the Internet if your host device has Internet access. Hotspot Connected But No Internet I've been using Tracfone | AT&T for years with HOTSPOT & Tethering with no issues but all of a sudden I cannot use the internet using my phone as a HOTSPOT. Consider Distance and Interference; Change Channel. Step 1: Launch Settings and select Network & Internet. Step 2: Select Hotspot & tethering. Step 3: Select Wi-Fi Hotspot. Step 1.Reboot your phone into recovery mode. Enter your zip code and email address on the promotion page and click "Check Availability Now". Find the Alcatel LinkZone 2 network and tap on it to connect to the network. To fix, you have to flush the DNS cache. Windows. Lastly, if none of the above solutions have worked, then its possible that something is wrong with your router or other hardware. We prefer hotspots that also support 5Ghz, like the Jetpack MiFi 6620L on Verizon. Switch the Hotspot Band (This one doesn't.). They usually last all day, which your phone won't do in hotspot mode. Worked last night but will not work today. Click Connect. Have a question about Optimum Internet service? If you do have not already the right solution, it is a good idea to turn your phone off and then turn it back on to see if that fixes the hotspot issue on your phone. Hotspot Connected But No Internet You can leave them plugged in and running when you take your phone with you somewhere. This is much like entering a password to access a network, but its a code that changes frequently. Option 2: Open Mobile hotspot settings (Settings > Network & Internet > Mobile hotspot) Turn on mobile hotspot. Youll usually find this in your phones settings under something like Personal Hotspot or Mobile Hotspot.. If you are a TracFone customer, not an AT&T customer your complaint is with tracfone. In use the following DNS server addresses, enter the Google DNS that I posted to you before: 8.8.8.8. There's a single light to show that Wi-Fi is on; three lights showing signal strength; three for battery capacity; and one to show if there are any SMS messages. First, the good news. The Best Mobile Hotspots Help me someone with advice other than run the troubleshooter or check if my settings are on, etc. 2. On the front, there are four lights for cell signal, Wi-Fi, SMS text messages, and battery status. When prompted, enter the username and password associated with the router. Step 3.Turn on both Use network-provided timeand Use network-provided time zoneoptions. The Alcatel Linkzone is the only hotspot available for T-Mobile. If you agree, why not thank TurboSri. If you agree, why not thank FeistyTerrier1195, Our community has rated this post as helpful. Your routers indicator light should be lit up if your Wi-Fi is on and it may change colors depending on the strength of the signal. The LinkZone 2 is a little plastic brick with some small blue indicator lights on the front. Devices are connected via WiFi but no internet connection. The first thing you need to do is turn on the hotspot. In four indoor tests in weaker-signal areas, the Linkzone averaged only 4Mbps down, while the phone pulled 12Mbpsprobably because of that antenna tuner. Use your account information sent to your email to sign in and set up your account. But you have to use it with Verizon's service, which is excellent quality, but considerably more expensive than T-Mobile's. 3. Optimum Alcatel Rule Out Airplane Mode 4. This plan allows mobile hotspot use, 1gig high speed data with reduced speed for the remainder of my 30 day term. If you cant see it, click the Add button and add it. Try a Different Frequency Band. The first thing to try is to restart your Android or restart your iOS device you're using to establish the mobile hotspot. 00:25. WebOn the other device, open that device's list of Wi-Fi options. I increased it to no limit but will have to find an outside source as T-Mobile is expensive. I opened my Alcatel, removed the battery and then put the battery back in, closed the back and the TV A common sense answer should have been offered. It is also possible that you have subscribed to a plan with insufficient high-speed data for your usage. Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. If the battery is too low, it may prevent the device from connecting to the Internet. If you purchase something through a post on our site, Slickdeals may get a small share of the sale. You may need to enter the network name (SSID) or password you setup in the modems settings. It could be due to a device or port being malfunctioning, the driver type having changed, or interference from other devices. To troubleshoot the issue, try rebooting the router or modem, checking the device connections, updating the driver type, disabling other possible interfering devices, checking the firewall settings, resetting the network settings, using an alternative connection, or performing a system reset. connected but no internet connection Recommended ArticlesHow to Fix Samsung Phone Wont Turn On Issues >. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. This on purpose by AT&T blocking tethering or a glitch some where? There's a power button and a WPS connection button on the back. @maryrdelle. Option 2: Open Mobile hotspot settings (Settings > Network & Internet > Mobile hotspot) Turn on mobile hotspot did it work fine before? While watching Roku, it suddenly stopped saying I was not connected to the internet. MSRP $90.00. 2. Are you still able to successfully use the mobile data on your cell phone? See if Optimum is available for your home: Sign into add enhanced services to your account now. The most likely culprit is a router or modem. Mobile hotspot has no internet access I have an Alcatel 5059 with a $35 prepaid plan. Step 3.Wait a minute and then turn the Airplane modeoption back off. The Unite has similar RF performance to the Linkzone, but a big color screen that shows data usage and settings. did it work fine before? Hi can any one tell me what problem is or hep so I've brought a alcatel one touch android for a presents it's brand new, but can't download any apps keeps saying no connection I don't want a sim card in there she's 7. This newsletter may contain advertising, deals, or affiliate links. The hotspot has USB-C and USB-A ports. It's just frustrating that this is essentially T-Mobile's only choice. Authentication errors are not that common with hotspots, however, you can try turning the password option off for your network and see if your devices can access the Internet. Alcatel Your vote will help the community find the best deals. $90.00 at T-Mobile. Choices. 7. This sometimes helps fix many issues related to hotspots and it is worth giving a try. Downloadthe latest version of DroidKit on your computer > Launch DroidKit > Connect your Android device andtap on System Fix mode. iPad. Most phones default the hotspot function to off, so youll have some setting up to do if youve never used it before. Anything under 128, including zero is expected and acceptable. Optimum Mobiles WiFi hotspots dont cover the entirety of the Optimum Mobile network. There are many possible reasons as to why your Wi-Fi is on but not working. I get connected but it turns off on me when using, Apr 4, 2019 by Tutorials Make sure your phone's internet connection is working. Many times a device will connect to a different Wi-Fi network, such as a public one, if its nearby. Now my devices connect to the hotspot but have NO INTERNET ACCESS. Its best to unplug them for a few minutes and hold the power button on each of them for 10 seconds while unplugged if they have one. The best I can say about the LinkZone 2, then, is that it's a decent stopgap; it's inexpensive enough that you'll still be able to afford a better hotspot when one comes out. You can usually find the PIN code next to the WPS button on your router. Ensure it is the correct one. The microSD slot lets you use an SD card as a shared drive, but it was extremely slow in testing, so we don't recommend it. @yoyoeckmeyer, My alcatel wifi router show me that is no internet availeble. Insert your SIM card and update your account settings to start using your Boost Mobile Service. Methods to solve the WiFi Connected But No Internet across your entire network. 3. This is most likely a network problem, not a phone problem, John Wander Enable the mobile hotspot. You can lower the risk of high network traffic cost over the data plan via volume alert function. This Alcatel LinkZone 2 hotspot gets you connected on a budget, but it doesn't take advantage of T-Mobile's full network. WebAlcatel LINKZONE 2 | T-Mobile Support Support Mobile Internet Alcatel LINKZONE 2 Popular help Troubleshooting Down with downtime! Step 6. Yoyo Eckmeyer 1996-2023 Ziff Davis, LLC., a Ziff Davis company. Accessing a WiFi hotspot is as simple as finding the wireless network and connecting. Options. Now my devices connect to the hotspot but have NO INTERNET ACCESS. 1. Some app functions might make your life convenient. Android. In four outdoor tests, the Linkzone got an average of 32.86Mbps down to the phone's 18.85Mbps. Additionally, make sure that you have entered the correct network information and that the network configuration is correct. No Internet Just follow the detailed steps below to fixthis problem: Step 1. The Franklin hotspot has the same network performance, a slightly more convenient digital signal display, but a battery that's half the size of this one, so if you're going to go for a T-Mobile hotspot, go for the Alcatel LinkZone 2. Under the back cover, there's a little label with the default password, the battery, and SIM and microSD card slots. the data speed after your 1 gig is used up is stated on the website as a maximum of 128 kbps. Here is how you do that on the host phone. Go to Network Connections and right click on the virtual adapter> Properties> Internet Protocol version 4 (TCP / IPv4)> Properties. PCMag.com is a leading authority on technology, delivering lab-based, independent reviews of the latest products and services. It has nothing to do with Internet Provider service.. Go into settings and change the Date/Time to 24 hour format.. and Violaaaaaa!!! Our 1.4 million members typically respond within 1 hour. They support more devices at once than your phone does. The Alcatel Linkzone is best compared with the $59.99 H2O Bolt Unite 4G LTE, a prepaid version of the AT&T Unite, and Boost Mobile's R850 . the is a network outage or some maintenance work done by the carrier. If you have found yourself in that situation, you have come to the right place. So, if your mobile hotspot is connected, but you have no Internet, that means it's got something to do with your network operator: you may have very poor network coverage (just one bar of signal, for example). Stuck on "no internet" since yesterday Hotspot All rights reserved. Sprint, for instance, only gives you 500MB on a one-week prepaid pass. Improve Your Mobile Signal Strength 6. There may be several reasons why your Alcatel LinkZone is connected but not providing you with Internet access. Your subscription has been confirmed. First, reset network settings on iPhone: Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. You must have JavaScript enabled to use this form. It'll burn your phone's battery, and may not have the range you get from a dedicated hotspot. Mobile hotspots solve this problem. Step 4. Press CTRL + Windows + Q. Open Settings and tap Wi-Fi & network > Hotspot & tethering > Wi-Fi hotspot. Learn how to troubleshoot problems with your mobile phone, tablet, or Internet device. With no internet access. If you have a mobile hotspot connected but no internet, the first place you should check is the hotspot itself. Ways to Fix Android Hotspot Keeps Alcatel Better yet, theyre incredibly easy to use. The Linkzone's limited feature set is particularly annoying because T-Mobile has the best hotspot plans for heavy data users. Product-related questions? What is a hotspot? Its best to unplug them for a few minutes and hold the power button on each of them for 10 seconds while unplugged if they have one. 0 seconds of 1 minute, 13 secondsVolume 0%. All of the downloads are safe from the vendor's official website. Weak or spotty signals can interfere with your devices ability to connect to the Internet. Rule Out Airplane Mode 4. (The LinkZone 2 showed 21Mbps on 5GHz Wi-Fi, where the OnePlus phone's transmitter wasn't strong enough to make the 5GHz network reach the distance.). The OnePlus phone showed 9.6Mbps. mobile hotspot is connected but has no internet,you can try the following methods: How to Fix Not Registered on Network on Android >, How to Fix Apps Not Showing on Android Home Screen >, Howto Fix Hotspot Connected but No Internet on Android Phone, How to Fix Samsung Phone Wont Turn On Issues >, How to Recover Data from a Broken Samsung >, How to Unlock Android Phone without Password >, Contact Our Support Team to Get Quick Solution >. All Rights Reserved. Under "Related Settings", click Change adapter options. This makes it easier for anyone to get their device connected quickly and securely to the network. Your total will be $10 after $49.99 discount (applied automatically). Connect your device to your computer using either an included USB cable or a compatible connection type depending on what your Hotspot supports. When did you notice this issue started to occur? Approximately how many devices are you adding to your mobile hotspot? Option 1: Uninstall your Antivirus utility such as McAfee, Norton - since it might be interfering with Mobile hot. Not having internet access is tough, especially in an increasingly connected world. Beggars can't be choosers, and T-Mobile hotspot users have been beggars for years now. Some other possible explanations include possible interference from other wireless devices, a weak or unstable signal, or that your device may need to be updated with the latest software version. The Device Manager dialog box will open. If the above steps do not solve the problem, you may need to reset the LinkZone. WiFi is the easiest way to do this: look for your hotspots name in the network list, enter your password and connect. The issue with WiFi hotspots is that you have to be near one. Blair Par. The procedure to do this varies by each device and so refer to your phones manual and see how to enter recovery mode. Alcatel Dedicated hotspots don't drain your phone's battery. Check That You Have Mobile Data 3. Although it supports most of T-Mobile's LTE bands (2/4/5/12/25/26/66/71), this means it can't tap into all of the lanes of 4G that T-Mobile generally makes available now. 4. With no external display, the device is configured entirely from a web interface. This comment has been rated as unhelpful by Slickdeals users, Our community has rated this post as helpful. Put Your Phone Closer to the Mobile Hotspot 8. You can connect 15 devices at once, on 802.11g or n. But the Linkzone only works at 2.4GHz, which can degrade speeds in crowded areas. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. Once DroidKit detected your device, click the Start button to continue. There may be several reasons why your Alcatel LinkZone is connected but not providing you with Internet access. Mine started working.. Got this solution from Youtube.. Hope it helps.. :). And, thanks to mobile hotspots, youve probably got one in your pocket right now. You can revive your dead Android device in a few simple steps. It's a little black plastic box that measures 2.5 by 4.1 by 0.5 inches (HWD) and weighs 3.2 ounces; you can slip it into a pocket with no problem. Overall, pressing the WPS button on your router allows you to quickly and securely set up a connection between your device and the router. Third, your Wi-Fi connection could be weak, especially if youre located far away from the router. It depends on the color of the SIM you receive: care to share the instructions for others on the forum? If you are not sure about this, you can fix the time and date settings on your Android devices as follows. WebAnswer (1 of 2): I think this can help you out: Mobile Hotspots or WiFi not Visible in PC Windows 10 [Solved] Where is the problem PC or Phone? T-Mobile's only hotspot right now, the Alcatel Linkzone ($92 including a mandatory $20 SIM card), is a perfectly adequate, inexpensive modem for basic use. If you have an older ZTE Z917 or ZTE Z915 hotspot, there's no reason to upgrade; this hotspot has the same guts. My Alcatel clearly shows a connected status between devices and the onboard hotspot. If your devices are still connected to the mobile hotspot but you're experiencing an issue with your internet speeds, please keep in mind that your monthly plan is set to slow data speeds to a maximum of 128Kbps for the rest of the term once you've used 1GB of mobile data. hotspot It eliminates the need to manually enter a network name and password. The MDM9207 can only do 2x10MHz or 1x20MHz carrier aggregation and 64QAM encoding on download, and a single 20MHz carrier on upload. Boost Mobile offers New Customers: Alcatel Linkzone 2 2-In-1 Internet Hotspot + Power Bank + 1-Mo 2GB 5G/4G Data for $10. Make Sure Wi-Fi Settings are Compatible With Your Device. The button activates a wizard that sets up a secure Wi-Fi connection between the device and the router. You may unsubscribe from the newsletters at any time. All the system issues are fixedand your Android device will be restarted. If you've already reset the device, you will want to reach out to care and ask them to "cancel the location" on your Linkzone line. New customers only. You can also sign up for prepaid monthly plans and data passes, and we had our hotspot up and running within a few minutes. Enter the hotspot, a delightful innovation that lets you connect to the internet at places that arent home or work. The LinkZone 2 can't touch that. It's comparable with the modem in an old Nexus 5, or another leading smartphone from that period. You can do this on both your host as well as the guest device to check if doing this resolves your problem. It probably picks the single band with 20MHz and sticks to it. 14 3 comments Best Add a Comment SlimTheShady1975 2 yr. ago Update! When you have Wi-Fi but no internet connection, the problem usually lies in your devices rather than your internet service provider. See if Optimum is available for your home. Make sure the password is right. Cannot account for at&ts replies. Learn MoreHow to Fix Android Phone Frozen Issues>, Ifyou have no idea about how tofix the hotspot connected but have no internetproblem on yourAndroidphone, here comes a powerful Androidsystem repair tool called DroidKit Andriod System Repairthat you can have a try before starting a factory reset.It fixes almost all system problems on a Samsung device, such as black screen, device frozen, stuck in fastboot mode,touch screen not working, etc.With an intuitive UI and step-by-step wizard, DroidKit makes the fixing process easy for everyone to follow and no technical knowledge is required., Free Download Macbook. Also, is the case that was previously opened for this issue still being worked on and investigated by our technical support team as of right now. Check That You Have Mobile Data 3. WebAlcatel WiFi LINK is an app to manage all ALCATEL LINKHUB devices and Alcatel wireless routers belonging to the LINK family. It is also possible that the router or modem may be having a problem. It worked. 2G uses less power than LTE does. You can check and verify APN settings on your phone as follows. Step 2. T-Mobile's network has improved by leaps and bounds with time. Open the Windows Network Connections Panel, then go to Control Panel > Network and Internet > Network and Sharing Center. The following is how you do that on your guests phone. Improve Your Mobile Signal Strength 6. Copyright 1999 - 2023. If you still have no internet after restarting, you can try several other troubleshooting steps. Dec 27, 2017 by No Internet Connection
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