Southwest just got a one-two punch for its holiday misdeeds. : That is rightMe: well that isnt what happened so. 199 Fremont StreetSan Francisco, CA 94105https://www.stubhub.com/, Main: (415) 222-8400Customer Service: (866) 788-2482. Communicate regularly so that you are aware of problems or upcoming needs. Agent. These tickets can be for sports, concerts, theater and live entertainment. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. 5)A happy, satisfied customer is likely to return and/or tell others about the good experiences that they had when dealing with your company word of mouth recommendations from friends and colleagues are very valuable.and believe you me, I am not a happy satisfied customer. StubHub deals in a variety of industries, such as ticket exchange and ticket resale, and provides its services in united states canada united kingdom germany. To update your primary email address or phone number: Go to 'Profile' then Settings (on the StubHub app, go to 'My tickets.' Tap the first drop-down menu to see 'Settings') Select the 'Contact' tab (on the StubHub app, tap the second drop-down menu to see it) Under 'Email address' or 'Primary phone,' select the pencil. Know any other ways to contact StubHub? 199 Fremont Street, Floor 4San Francisco, CA 94105 USACorporate Phone Number: 1-415-222-8400Fax Number: 1-415-222-8552Customer Service Number: 1-866-788-2482, Your email address will not be published. again worst customer service ever. Once the transaction was canceled by the buyer, I was charged 40% of the sale price. Hi @Lee36. StubHub was founded by Eric Baker and Jeff Fluhr. Under 'Email address' or 'Primary phone,' select the pencil. My Listings. We'll do our best to get back to you in the next 24 hours. You can email the site owner to let them know you were blocked. Here is a copy of my most recent email:Are you serious? Contacting StubHub - by phone or otherwise While 866-788-2482 is StubHub's best toll-free number, there are 3 total ways to get in touch with them. Use of this website signifies your agreement to our, Understanding your order's delivery status, Updating your default payment method to sell tickets, Got an email saying my StubHub account info changed, Listing tickets on StubHub and different ways to deliver them, How to list Mobile transfer tickets on StubHub, Entering barcodes on StubHub listings or sales, Uploading PDF tickets to a StubHub listing or sale, Selling a type of mobile ticket and transferring it to the buyer. Filed today. Solved: Selling Mobile transfer tickets - StubHub Community How to change the delivery method of my sale. Plus, it's the end of the semester and we're throwing a party! As long as the tickets were transferred by the seller you are fine. 292 will see them in court how much will that cost stubhub? Email StubHub | Tips & Talking Points - GetHuman Either is possible (and other creative approaches might come up). victoria Ayala 1 review FR A day ago Avoid at all costs Pro tips & talking points. If you need help with any problem,please contact us through this form. I have spent the last two hours online with a chat agent, because I couldnt wait on hold any longer because thats all your phone agents do ask you to go on hold while they look into it for you then you kill your phone battery waiting for some imbecile to get back to you.Here are some things you could learn1)Listen to your customers dont just use pre-typed notes, trust I was a chat agent for the geek squad I know what you are doing at your cubical.Example from real chat Me: Are all tickets on your website in US currency?Agent: Hey Jennifer Im sorry to hear that, let me see how I can help, 2)Listen, are you getting the point that listening is effective, You are unlikely to be able to help all your customers effectively if you dont listen to their needs. Me: This is all of the info I was providedAgent. Cookie Notice Heres what to do. . Can I get my 173,116 Chase Ultimate Rewards points refunded? The latest complaint misleading ticket sales was resolved on Aug 29, 2014. Same here. Email address customerservice@stubhub.com Call-back available NO Department you are emailing Customer Service Customer service hours 24 hours, 7 days Most likely time of response 9am Average wait 10 Rank (overall) 2 Alternate methods phone, email, web Quality of communication 57% Quality of help 77% Customer votes 693 Orders. Alternatively, you can send us an email at I'm assuming you also got the random email about your payment method being updated? StubHub is the world's top destination for ticket buyers and resellers. is there a way to contact stubhub that isn't their phone number, facebook or twitter. Home - StubHub Community All Rights Reserved. For more information, please see our Call 1-866-788-2482 to speak to a customer service representative from StubHub. free lookups / month. Thanks for your message we aim to get back to you within 24 hours. When buying my tickets I did not notice the email that was written down was different from my personal and some random email was written down and I didnt notice until I had already made the order. Our help is free. They contact you, and the email even looks like it came from StubHub support. your customer service department should be embarrassed. Is this your company? Welcome to StubHub Community! ', Enter your email address, the access code, and your phone number. When you buy tickets as a guest, check your order confirmation email for a 6-digit access code. Game is at 7. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. If you were the buyer and gave the incorrect email address contact StubHub or send a private message to@TeamStubHuband someone will be able to fix it for you. StubHub Phone, Email, Address, Customer Service Contacts | ComplaintsBoard We'll automatically confirm your order within 30 minutes of correct transfer. jane.doe@stubhub.com). StubHub is a ticket reseller. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. If you could help me correct this, that would be great, Im freaking out. : Are you still with me?Me: yesAgent. A person pretends to be from StubHub. After logging in you can close it and return to this page. We are changing the way you register and sign-in to the StubHub Community. StubHub! Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Customer service all the way to your seat, 2000-2022 StubHub. The action you just performed triggered the security solution. The company took my money! My understanding is the tickets should be transferred on Ticketmaster to my name and email address, I should then receive an email from Ticketmaster separately to my email address and he loses access to the tickets. hours. Virginia . Whats the Booking.com refund process? the exact pickup location and times. Sign In. trying to get a phone number for corp. office the number on home page does not work!!!!!! Listen now (18 min) | In this episode: Walking up to the caldera and through Christchurch's parks. Fastest way to talk to a real StubHub rep. Use of this website signifies your agreement to our, / Changing your default email address or phone number. Contact Tickets | Contact Seating Plan | Tickets for Events at Contact Address 199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available every day from 5 a.m. to 9 p.m. Pacific Time in the U.S. and Canada. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Sold tickets on StubHub but don't have them. Welcome to StubHub Support Support Home / Contact information Browse by Category Getting started About StubHub Technical Support Account and Settings General settings Contact information Payment settings Preferences and notifications Event and Venue Buyers Sellers How to change my default contact information So you send the mobile tixx and stubhub then forwards the tixx to the actual end buyer. Can I just go ahead and resell these on another website and be certain I don't run into an issue of double purchase? Email Contacts customerservice@stubhub.com Social Media Contacts Executive Contacts Primary Contact Customer Service. . For over 20 years, StubHub has been the leading marketplace for fans to buy and sell tickets. Customer service all the way to your seat, 2000-2022 StubHub. We'll do our best to get back to you in the next 24 StubHub: Reviews, Complaints, Customer Claims | ComplaintsBoard Re: Can I contact my buyer? Buying Selling Account & Settings Getting your Mobile transfer tickets Understanding your order's delivery status Event statuses when buying tickets Reselling tickets bought on StubHub Postponed or rescheduled events What happens is, the "buyer info" email that you send the tickets to, is actually a stubhub email address that's been generated specifically for that order. But its complicated. The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Your IP: I tried calling and was on hold forever. They have ruined my World Series experience. Prices may be higher or lower than face value. Check out our directory. Listed tickets tonight and stubhub sent an email saying the listing is not available to purchase and that they will contact me within 3 days to confirm the listing ?? Lisred tickets but StubHub to review? : r/stubhub - Reddit Here's what can you do to speed things up, The memberships are costly and have no value. : And I believe that was sent to you in the confirmation email of your purchase.Agent. Listen now (14 min) | In this episode: Our second week in New Zealand and already a natural disaster (sort of). Alternatively, you can send us an email at customersupportuk@stubhub.co.uk FAQ Lots of answers to questions are in our FAQ. Buy sports, concert and theatre tickets on StubHub! Should airlines pay for what they've done to us? StubHub has an average consumer rating of 2 stars from 292 reviews. You can find contact details for StubHub above. To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide) Send your email to customerservice@stubhub.com Lorem ipsum dolor sit, amet consectetur adipisicing elit. tickets can be for sports, concerts, theater and live entertainment. Delivering tickets 21. No phone number, no email, no chat. Or is any of the information above inaccurate? Copyright Coporate Office Headquarters -2023. Customer service all the way to your seat, 2000-2022 StubHub. No events within. (business & personal). StubHub - Buy & Sell Concert, Sport & Theatre Tickets 50. miles of. STUB HUB GAURENTEES THAT IF YU BUY TWO TICKETS TOGETHER THEY WILL BE SIDE BY SIDE. janedoe@stubhub.com) and [first]. No one from the company has offered to fix this issue, they are rude and now that they have my money they won't even listen to me. Tap the first drop-down menu to see 'Settings'), Select the 'Contact' tab (on the StubHub app, tap the second drop-down menu to see it). I listened my tickets on StubHub as mobile transfer and. The Stubhub Refunds by Email Another way you might reach the company is by sending them an email. Events Parking. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. 03-16-2022 08:50 PM. Buying and viewing tickets as a guest : StubHub Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. How to get your money back from a Zelle scam or accidental money transfer, This PayPal invoice scam almost got me. Buy and sell sports tickets, concert tickets, theatre tickets and Broadway tickets on StubHub! Waited too long to get a passport? 'Under 'Have an access code,' select 'Find your order.' Enter your email address, the access code, and your phone number Select 'Continue' You don't have an access code but you bought tickets as a guest See your tickets by setting up or logging in to your StubHub account: Go to 'Profile' then 'Sign in' No. Other common StubHub email patterns are [first] [last] (ex. Remote, wild and devilishly subversive: Heres why Americans are coming back to Tasmania, Hiking Confidential: Almost live from the hills of Christchurch, New Zealand. You think they would notice and email is wrong I have been on hold for over an hour with no one answering and it keeps just hanging up on me!!! The more you know your customers, the better you become at anticipating their needs. Stub Hub ticket transfer : r/stubhub - Reddit StubHub reviews first appeared on Complaints Board on Apr 8, 2008. Danielle is the author of this solution article. Eversource Gas says I have a leak. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Submit a complaint and get your issue resolved. We publish the names and emails of customer service managers. StubHub is a multinational company founded on 2000 by Eric Baker and Jeff Fluhr with its headquarters located at San Francisco, California, United States and key people behind it being Jill Krimmel and (President) .. StubHub has the following subsidiaries: Subsidiary. StubHub phone numbers 1866 788 2482 5 8 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHub's email addresses? You may or may not have one. StubHub Contact Info: Phone number: (866) 788-2482 Website: www.stubhub.com What does StubHub do? Consumer Alert: Beware of travel clubs with "VIP" prices, Quake City Confidential: How we made it through our first earthquake in Christchurch, please contact our team at Elliott Advocacy through this form. Such a shame to ruin a good music experience with this lack of customer care. Please help. still has not resolved my issue. My family flew from Seattle to go to the Cowboys game tonight and I cant get my tickets from stub hub because I accidentally spelled gmail wrong!! Inexperience with ticket buying, would like a refund. 1,915 talking about this. Virginia, USA. Why are travel refunds taking so long now? Get contact details including emails and phone numbers No. Corporate Phone Number: 1-415-222-8400. StubHub - Elliott Report Re: I accidentally put the wrong email when buying tickets, Hi I am in the same boat, I booked tickets for the nets game in Monday, and I did it as a guest, I put in the wrong email, I have order details. Solved: Can I contact my buyer? - StubHub Community StubHub doesn't offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. jdoe@stubhub.com), which is being used by 88.9% of StubHub work email addresses. Sorry we couldn't be helpful. Solved: Customer Service - StubHub Community Are you the buyer or seller because you post is confusing? Use the access code from your order confirmation email to see your tickets: See your tickets by setting up or logging in to your StubHub account: Did you find it helpful? Changing your default email address or phone number : StubHub Sell your tickets with StubHub! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Youll also connect with other readers who want to make the world a better place. Buy sports, concert and theatre tickets on StubHub! StubHub Phone Number | Call Now & Skip the Wait - GetHuman All Dates. Performance & security by Cloudflare. Try any other company just not this one. {{ userNotificationState.getAlertCount('bell') }}. Now 3 days later I get an email telling me to do the same things I have tried a dozen times already. Selling tickets and delivery expectations. (on the StubHub app, go to 'My tickets.' +44 20 8068 4317 Line opening times (UK time): Mon-Fri 07:00 - 20:00 Weekend 10:00 - 19:00 Yes Explain your scenario, and provide any applicable evidence. Open our virtual assistant, click on "Contact form" and let us know how we can help you. To write a complaint about StubHub and get an answer from the officials of StubHub, Complaintsboard.com's objective complaint writing and answer providing system can be used. Nobody could explain how to email tickets after being sent to four different people. Lots of answers to questions are in our FAQ. Solved: I accidentally put the wrong email when buying tic - StubHub The only way for sellers to transfer tickets is to forward the email with the link. Re: Accepted tickets in Ticketmaster with different email than StubHub account. StubHub Email Format | stubhub.com Emails - RocketReach The most common StubHub email format is [first_initial] [last] (ex. I paid over $8,000 only to be disappointed and lose all my money. I have now been waiting for a call back for over a week and you have owed me money for over two weeks. 199 Fremont Street, Floor 4. Sorry we couldn't be helpful. 150-0043, Shibuya, Dogenzaka, 2 Chome1012 B2, Japan. This contact was published on October 2, 2016 and updated on October 22, 2022. Amazon didnt receive my return package. is there a way to contact stubhub that isn't their phone - Reddit If you click on the chat option, there's an option in the bottom right that says "contact form" that will let you send an email. In all, StubHub uses 5 work email formats. : The site is US based and all pay outs are done in US dollars and so if you go to Stubhub.ca it will send you to Stubhub.com as we no longer have a Canadian siteMe: So again, where does it say the total in American then, it is false advertising on your part when you WRITE TOTAL. Do I have to pay this service bill? It's often the quickest way to sort something out. No credit card required. let's see how dumb they are over $25.00 when lawyers will cost a pretty penny. Use of this website signifies your agreement to our. : Is there anything else I can help you with?Me: you havent helped me with what I came here for, 3)The customers always right right? Hello, they solved something for you. Today, we continue to offer you peace of mind with our exclusive FanProtect Guarantee, best-in-class customer service and product features that ensure we have your back. If you were the buyer and gave the incorrect email address contact StubHub or send a private message to @TeamStubHub and someone will be able to fix it for you. I will be contacting my Attorney General as well as filing complaints with any relevant organization. 11-10-2021 . Airbnb banned me because I used to live in Russia. Heres how to spot it, How to find the best hotel at the lowest rate, Here it is: The complete guide to summer travel, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now. Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. Fax Number: 1-415-222-8552. Remind me when call center opens. Restrictions apply. You're all set! StubHub - Home - Facebook Re: I accidentally put the wrong email when buying tickets. Cloudflare Ray ID: 7c0c3f0fa8573885 They call you stupid and hang up on you. The latest review Stubhub ticketing was posted on Apr 11, 2023. I cannot find any way to contact StubHub. Initial StubHub complaints should be directed to their team directly. I Was charged $188 because I was unaware that PDF in fact means "electronic ticket" and not a PDF file. STAY AWAY! Yes No Still Need Help? After the switch, you will enter the email address you use to access the community in order to reset your password. My Sales. You can call 866-788-2482 or send a dm to @TeamStubHub and explain you have a pass and they can assist. million verified professionals across 35 million companies. Most customer needs are emotional rather than logical. Contact StubHub | Fastest, No Wait Time - GetHuman How do I get it fixed? That's how stubhub knows you've sent the tixx and it also protects identity of the end buyer. Picking up your tickets at one of our Last Minute Service Centres? San Francisco, CA 94105 USA. {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)"},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__. Help us improve this article with your feedback. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of StubHub, Like, share & subscribe to StubHub on YouTube at, Check out StubHub's Instagram pictures and videos at. Are you the buyer or seller because you post is confusing? You can contact us by commenting in the thread below, but the fastest method is by sending a private message to any of our Moderators right here on the Community! SO MUCH FOR THEIR GAURENTEE! The customer service is terrible and are looking to only take your money and not deliver your physical tickets or help in any way. StubHub U.S. and Canada Reviews | Read Customer Service Reviews of www.stubhub.com Events & Entertainment Events & Venues Event Ticket Seller StubHub U.S. and Canada StubHub U.S. and Canada Reviews 7,481 Bad 1.6 VERIFIED COMPANY www.stubhub.com Visit this website Sort: Most relevant ma. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. StubHub has resolved 66 complaints. StubHub U.S. and Canada Reviews | Read Customer Service - Trustpilot How do I change my default email address? - stubhub.community Support : StubHub Stubhubs terms and conditions do not allow for communication between buyer and seller. What do I do! I was told a week ago that my case was turned over to a technician and would be contacted within 48 hours. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with StubHub Customer Service. Emails found on company website yourfeedbackmatters@stubhub.com 100% Support 0 0 Emails found on 3rd party websites laudooley@stubhub.com 99% executive 0 0 jerskine@stubhub.com 99% StubHub is the world's largest ticket marketplace with concert tickets, sports tickets and theater and. Founded in 2000 and headquartered in San Francisco, California, StubHub is a San Francisco-based ticket exchange and resale company. Scamming on StubHub: Common Scams? - Tech With Tech Eventually found the page below. It provides a platform for users to put list their unwanted tickets for sale. GetHuman features available: Best alternatives to phone. If you have a consumer problem,please contact our team at Elliott Advocacy through this form. Absolute WORST COSTUMER SERVICE. Search over 700 208.97.145.23 My American Tourister luggage is defective. StubHub Return Policy + How to Get a Refund on StubHub - TechBoomers.com Combined with viagogo, we now span 90+ countries around the world. It's often the quickest way to sort something out. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. Accepted tickets in Ticketmaster with different email than StubHub account By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Buy and sell sports tickets, concert tickets, theater tickets and Broadway tickets on StubHub! How do I get it fixed? I requested a refund on December 21, 2021 and have not received anything - not even an email update. Contact us - StubHub Discuss the issues you have had with StubHub and work with their customer service team to find a resolution. Welcome to StubHub Support My Orders My Sales My Account Community Browse Help Categories Where are my tickets? All Rights Reserved. Were always here to help. Quick & Easy Sell event tickets from any device in a few steps Massive Audience Over 100 million fans buying 1.3 tickets per second on StubHub Secure We'll help get your tickets to buyers wherever you are Get paid Receive payment from StubHub directly I've had great success with selling tickets on StubHub, even for those last-minute tickets. That is a scam btw. This website is using a security service to protect itself from online attacks. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. StubHub themselves are advising of this . Buy sports, concert and theater tickets on StubHub! Sign up for a free account. At this time if you need to change your email address on file, you will need to contact us so that we can make this change for you.