Your login is the word 'SENIOR' followed by an underscore (_) and then your seven digit Seniors Card number (eg SENIOR_0000000). We can't respond to what you write here but you can contact us instead if you'd like a response. "startScreen": "aus-link-account" SMS Metrocard (Adelaide) - Wikipedia International seniors are not eligible for any concessions. For more information, please visit www.adelaidemetro.com.au/seniors or call the Adelaide Metro InfoLine on 1300 311 108 (7am-8pm daily). If your Pay-Per-Ride MetroCard expires, you have two years from the expiration date to transfer any remaining money to a new card. Recharge your Seniors Card online by logging into your metroCARD account on the Adelaide Metro website: You can recharge your Seniors Card with a credit card or you can set up auto-recharge. discounts and special offers from businesses, free travel on Adelaide Metro buses, trains and trams, Find out about the benefits of joining the Seniors Card program, Seniors Card in other states and territories, Adelaide Hills Visitor Information Centre, Use the service finder to locate a metroCARD agent near you, Find out more about discounted travel with a Visitor pass, Creative Commons Attribution 3.0 Australia Licence, Adelaide Airport Information Desk, 1 James Schofield Drive, Adelaide Airport (open 8am-6pm Monday-Friday), Adelaide Metro InfoCentre at the Adelaide Railway Station on North Terrace, Adelaide, Glenelg Visitor Information Outlet at 1 Moseley Square, Glenelg (open 10am-4pm). You can apply for a Seniors Card online or call the Seniors Unit on 1800 819 961 for more information. Please don't include any of your personal information in this box. Tip: Female travellers can also book a ride with Shebah, a rideshare service with all-women drivers catering to women. You have two years from the expiration date to transfer any remaining money to a new card. Instructional videos on Adelaide's new smartcard ticketing system, metrocard.Damian explains how to validate your metrocard or metroticket using the 2 types . As an authorised representative, you can apply for a refund online. Foldout seats in the wheelchair access area can be used by all passengers, but should be vacated if a wheelchair passenger boards the bus. All other customers Many claims can be filed online Find out how you can update your personal details online or via phone. "homePagePath": "/content/australia/en.html", If you need to use Adelaide Metro services outside of the free travel times, you will need to buy a concession metroCARD. The contract for the system was tendered out, and in 2010 was awarded to Affiliated Computer Services using technology used in among others Montreal, Canada; Houston, Texas; and Toulouse, France. When visiting Adelaide from interstate, if you have a state-issued Seniors Card, you can access a MetroTicket for 14 consecutive days of free off-peak travel during your visit to Adelaide. Most major ridesharing platforms operate in Adelaide, including Uber, Ola and DiDi, as well as local operator GoCatch. Thanks for your feedbackWe use what you tell us to help improve the website. Any unused credit on SA Seniors Cards can be refunded or transferred to a different metroCARD. Tourism Australia makes no representations whatsoever about any other websites which you may access through its websites such as australia.com. New and replacement Seniors Cards are issued through the Seniors Card Unit. How to file a MetroCard claim You can complete this form, but know that many claims can be filed online. You ride because you have somewhere you need to go. Your card is protected against loss or theft as long as you bought it with a credit or debit card at a MetroCard ticket machine. Choose a travel card from the list. Don't expose your Seniors Card to static electricity, water or extremes of temperature (such as a clothes dryer or car dashboard). If you have it setup for multiple metroCARDs, you can have different recharge values for the different cards. Please note that any changes will be completed when the metroCARD is next validated. You will need to show it to your driver or inspector if they ask for it. Note: your card/pass must be registered to be eligible for replacement. You can now recharge your MetroCard online! - City of Adelaide - Facebook If you have a South Australian Seniors Card, it is also a metroCARD. Find out about the benefits of joining the Seniors Card program. We use both Courtesy Passes and GO Tickets to honor our pledge to keep you moving. -&. Public buses are an easy way to get from Adelaide Airport to the city. Passengers paying using a debit or credit card interact with the PIN pad located towards the centre to process payment. Seniors Card members visiting South Australia can also access hundreds of discounts at businesses across South Australia. If you are unable to travel into the city, please call the Adelaide Metro InfoLine on 1300 311 108 for assistance (7am-8pm, daily). [5], There are student and senior metrocards available. The ticket vending machines have a touchscreen display for passengers to choose the appropriate fare and payment method, and upon payment the machine dispenses a validated ticket for the passenger. There are several options for reaching the city from the airport. Going to the Metroinfo counter at the Bus Interchange, corner Lichfield St and Colombo St. Open 9am to 5:30pm Monday - Friday, and 9am . If youre transferring from an existing metroCARD to a new one (e.g. If you do not have an online account, just call03 366 88 55and we will block your card for you. There is no time limit on when you can receive your Seniors Card refund. You can order a replacement card by: Logging into your online account if you have previously registered. Youll find taxi ranks and rideshare pick-up areas at the front of each terminal simply follow the signage. (Adult men can use the service if they need to transport a child who requires an approved child safety seat.). The GO in GO Ticket stands for General Order, which is what we call our plans for work and alternative service. We have detected you are using an out-of-date browser. [3], In 2013, it was announced that Metrocards would be able to be used to access secure bike cages, at railway stations fitted with the necessary equipment, for an annual fee. Yellow validator machines are located inside the doors of all vehicles. Find out more about discounted travel with a Visitor pass. enjoy your metrocard : r/Adelaide - Reddit Call 511 and follow the prompts get to the Balance Protection Program. To receive a refund, please visit the Adelaide Metro InfoCentre at the Adelaide Railway Station. "startScreen": "aus-link-account" PK ! You'll need to validate your Seniors Card every time you board an Adelaide Metro bus, train or tram, even though your travel is free. All the keys let you write to the value too, which is obviously something AdelaideMetro wouldn't want. We're sorry Unlimited Ride MetroCard Customers - MTA You will only need to add credit ($) to your Seniors Card if you want to access the discounted parking at the Tea Tree Plaza Park n Ride. If you do not have a Seniors Card but you have an Australian Pensioner Concession Card, you are eligible for aconcession fare. iApply You will not receive a replacement MetroCard; your refund will be in the form of a credit back to your credit, debit or ATM card for $4.04 per day remaining on your 30-Day card and $8.50 per day remaining on your 7-Day Express Bus Plus card. We can't respond to what you write here but you can contact us instead if you'd like a response. You cant buy these cards from retailers. On most buses, you must get on through the front door. You'll need to supply us with the number of the credit or debit card you used. At Park 'n' Ride car parks you can leave your car and transfer to an Adelaide Metro public transport service to complete the journey. Call 511 and follow the prompts get to the Balance Protection Program. How should we update you? At a Mobile Sales Bus or Van See the schedule for our buses and vans. "FYASignUpDtmConfig": { Copyright 2023, Department for Infrastructure and Transport, https://www.sa.gov.au/topics/driving-and-transport/adelaide-metro-buses-trains-and-trams, SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. Please tell us how this page helped you. Your email has been successfully verified, please click the button below to continue to log in. The date is located at the upper left corner on the back of the card. visit us at the InfoCentre Adelaide Railway Centre. We need you to validate each time so we can count how many people are using the bus, train or tram and plan our services to meet your needs. Seniors Card | Seniors Card Scroll down and tap Add Card. You will need: Find out how much you could be saving by switching to public transport using oursavings estimator. Update your details You can order replacement Metrocards online. You can also speak with an OMNY customer service representative by calling 511. The trains and trams have the recharging stations on board atleast now. Contact us to cancel your registered metroCARD as soon as you notice it is missing. "startScreen": "gigya-update-profile-screen" All prices quoted are in Australian dollars (AUD). by calling the Adelaide Metro InfoLine on 1300 311 108. You can also check the balance remaining on your card and check transaction histories after you log in. The service runs every 10-15 minutes from around 7am to midnight. To order a MetroTicket online, you need a scan or photograph of the Seniors Card that clearly shows the card number and member's name, as you will upload it before submitting. Printed timetables are available from Adelaide Railway Station, the Adelaide Metro Info Centre, and some shopping centres. If your MetroCard expired during the shelter-at-home order in New York, youre not alone. Please tell us what you were trying to do and why this page was unhelpful. Apply for a metroCard mobility pass to travel on Adelaide Metro bus, train and tram services free of charge. Going to the Metroinfo counter at the Bus Interchange, corner Lichfield St and Colombo St. Open 8am to 5:30pmMonday Friday, and 9am 5pm on weekends (. Our pledge is to provide you with good service and, when service is not good, we strive to help you every step of the way. "login": { enjoy your metrocard. In line with the metroCARD terms and conditions (PDF, 349 KB), metroCARD and associated products and services are non-refundable, unless you are a South Australian Seniors Card holder or an authorised representative of a deceased registered metroCARD holder. If you are a South Australian Seniors Card holder, your user name is SENIOR_, followed by the 7-digit number of your card, e.g. The Seniors Card South Australia website is licensed under aCreative Commons Attribution 3.0 Australia Licence. The metroCARD itself and any balance left on it will still work. Sadly, the way the key structure (there are about 4 keys) is set up, there is no key that will let you access the card value in a read-only fashion. If you'd like a response, please contact us. . We credit: The refund of full days remaining is based on the day you notify us of your loss. The South Australian Seniors Card program provides members with a wide range of benefits includingdiscounts and special offers from businesses andfree travel on Adelaide Metro buses, trains and trams. Email. Replacement plans soon fell through and the original equipment remained in use until 2012. After that time, the expired MetroCard must be sent to MetroCard customer claims. the MetroCard, MetroCard Vending Machine Receipt or Select Bus Service (SBS) Receipt is received by the MetroCard Customer Claims center: . Real-time arrival information for buses, trains and trams, timetables and a journey planner are available online through the Adelaide Metro website or one of the recommended smartphone apps. If you'd like a response, please contact us. If you do not have a Seniors Card but you have an Australian Pensioner Concession Card, you are eligible for aconcession fare. Use the Adelaide Metros My next service tool to find your nearest stop and real-time service information. . When you buy a new card, you may also need to pay a bit extra to top up your balance to the nearest $5. Tram, Moseley Square, Adelaide, South Australia Tourism Australia. Its not a refund, but you can use a Courtesy Pass as payment of fare on the subway or bus within 48 hours of when it was issued. To validate your metroCARD, hold it in front of the validator (or the mark on barrier gates), and wait for the solid green light and/or high-pitched sound that tells you it has worked. Tram, Adelaide, South Australia South Australian Tourism Commission. Attribution 3.0 Australia Licence. When you get your card back, you can swipe it as usual and the reduced fare will be automatically applied. To transfer the balance from one metroCARD to another, visit the InfoCentre in the Adelaide Railway Station. Metrocard is a contactless smartcard ticketing system for public transport services in the Adelaide city and suburbs in South Australia. If you do opt to rent a car at the airport or in the city, you may want to check whether your hotel charges a daily parking fee. Passengers can buy a 14 or 28-day pass and put it on their metrocard.[6]. "event": "taCustEvent", How long do I need for my trip to Australia? 1 Adelaide Metro Currie Street InfoCentre Corner Currie Street & King William Street 2 Adelaide Metro Adelaide Railway Station InfoCentre North Terrace 3 Recharge Machine locations Adelaide Railway Station, ARS Tram Stop, Rundle Mall Tram Stop, Victoria Square Tram Stop 4 Ticket Vending Machine locations Adelaide Railway Station If you have auto recharge setup on a metroCARD, cancel that, too. metrocard agents CBD locations and map - Adelaide Metro - YUMPU mailed in. Adelaide Metro metroCARDs are rechargeable plastic cards that you can use on buses, trains and trams. }, Adelaide is an easy city to get around, with a great range of options for public transport, driving, cycling and walking. The validator will display the metroCARD balance and, if the balance is low, will also flash a green light. Please note your metroCARD account updates overnight, which means any recharges you buy or trips you do in one day won't display in your account until the next day. Hi, any customer who performs a remote recharge to their metroCARD via the InfoLine or online will have their recharge amount available on their metroCARD within an hour of performing the recharge. If you need help with something in person, you can book a time to come to our Customer Service Center. This website is licensed under a Creative Commons SENIOR_1234567. [Content_Types].xml ( ]O0" MM vIk/@6X!6H?5I9f8v1:gEB0AVn vb$`E*} G#V 9B9!8a`bi~-IpsV\u9bf}*"L"B0Z Replacement Seniors Card Public transport WeekendPlus Through the Lens Apply for a Seniors Card Check if you're eligible, submit your application online or by post and receive your card in the post. How do I check Adelaide metroCARD balances? Both validators feature indicator lights and an LCD display showing information to users such as ticket type, debited value and credit balance (if any), and errors. How to catch a bus, train or tram - Adelaide Metro, Check if you're eligible for concession travel. You need to validate the metroCARD within 3 months of buying a recharge. 78 gringoesai 1 yr. ago Say you are from interstate and had no idea. We can't respond to what you write here but you can contact us instead if you'd like a response. $8.86 per day remaining on your 7-Day Express Bus Plus card. { Located on every train and tram is a vending machine used for the purchase of single trip and day trip tickets. Add a travel card to Apple Wallet - Apple Support (AU) "validationUrl": "/bin/ta/postauth", On trains, trams and O-Bahn buses, you can get on at any door. Treat it like cash. A confirmation code will be sent for validation. You need to order a replacement card before blocking the lost one. You can also book tours to many of the stunning destinations outside of Adelaide and leave the driving to someone else. The journey from the airport to the city takes around 15 minutes. change the name on your metroCARD account. If not, you can print this form (or get one from a station agent) and mail it to us here: If you believe that you were incorrectly charged by an OMNY reader, you can dispute a charge in a couple of ways: Our goal every day is to give you the best service possible and, when something goes wrong, to fix the problem as quickly as we can. Driving in Adelaide is easy and safe, but you may find its easier to use a combination of taxis, rideshares and public transport to get around town. Lost Metrocard | Metro Christchurch - MetroInfo Related information Contact Adelaide Metro InfoLine. If the recharge is completed before 9.00 pm, it will generally be available on your Seniors Card when you use it the next morning. SENIOR_123456 Email Address / Seniors Card Login Password Forgot password? The Seniors Card has the metroCARD technology built in which means you only have to carry one card to access discounts on goods and services and public transport. We can only track, cancel or replace registered metroCARDS. Login and let us know what needs to be updated on our Adelaide Metro metrocard machine listing, or email us on support@studentvip.com.au. You can remove the auto recharge function on your metroCARD through your metroCARD account or by contacting us.