Sorry guys but I need to rant. Buyer moved house and gave the old address Related Topics Depop Mobile app Marketplace and Deals Marketplace Etsy Information & communications technology Online shopping Public company Consumer discretionary sector S&P 500 Business Technology Website Finance Business, Economics, and Finance By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. your best bet will probably just be to refund the buyer and offer to let them repurchase once you have your item back. yeah this is definitely a lesson learnt to always put my address on the back of the parcel!! Buyer Gave Wrong Address - what to do? : r/FacebookMarketplace - Reddit "so i was like ok ill have to refund u so u can update the address and then u can repurchase. If you have not gotten a confirmation in app/on depop website that states "1 to ship" under the "all sold items" icon, then you have not sold an item. Step 2: Tap on the 'Setting icon' from the top right side of the screen. I said well first, Im going to have to buy a new polymailer. So between gas money and the new polymailer so far, I have lost money. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Step 5: Log in to your PayPal account. The buyer gives me a new address, then asks when I'm going to ship it. Um babe you got a refund- Im not sending you anything lol. and our Please contact the moderators of this subreddit if you have any questions or concerns. she also said ".cant you just write the new address on the label" which annoyed me . Had about 7 messages in the space of a few hours, all along the same lines. 3 Tap Buy. For more information, please see our For more information, please see our Reddit and its partners use cookies and similar technologies to provide you with a better experience. help! buyer gave me the wrong shipping address : r/Depop - Reddit and our which is really annoying cuz i lose the paypal fee, plus i already gave her a discount. Last week, someone bought a piece of jewelry for me (keep in mind the total transaction was $7). The buyer gives me a new address, then asks when Im going to ship it. To ensure you have Buyer Protection / Seller Protection you need to have bought or sold through the Depop BUY button If anything goes wrong with a purchase or a sale, you can report this to us for extra support Direct payments outside of the BUY button are not allowed and violate our Community Guidelines Girl, do you REALLY think Im going to buy a third polymailer and drive to the post office on your time for seven dollars??? its been probably a week now and the parcel hasnt been re-delivered to the royal mail depot or my house. does anyone have any advice? A sub for discussing all things Depop. A sub for discussing all things Depop. Today (Saturday 3/11) she messaged me and said she recently moved and the address on the shipping label was for her old house. Privacy Policy. Privacy Policy. 2 Select an item you want to buy. i texted him twice but havent heard from him since & he blocked me on ig. 4 4 Related Topics For more information, please see our I have 3 different people order things from me the last couple of weeks and after I already shipped their packages they realized they had the wrong address. Refunding the Buyer and relisting. uhh maybe i shouldve checked?? 2 people already shipped 2 of my items & i messages the other person in hopes to correct my address before she ships it but is there anything i can about the already shipped items? For more information, please see our Use the address in your Depop sales receipt to ship your item Describe and take accurate photos of the items you list Only use tracked shipping to send items Keep your proof of shipping receipt or take a photo Make sure that the payment clears into your account before you ship I sold with Depop Payments 4 I get to the post office and I was told that the address was invalid. So any help would be appreciated! Hell no. r/Depop - Buyer gives me wrong address TWICE, wants a refund - Reddit Cookie Notice I just started using Depop today, posted like 3 things, and within 1 minute . Never provide your email address or phone number to a customer. they're trying to scam you, buyers do not need your email. Cookie Notice What can I do? Buyer Error : Depop - Reddit I messaged the buyer, and they just dont care about the inconvenience they have caused. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. it was then showing as sent back to sender. Buyers with wrong address I have 3 different people order things from me the last couple of weeks and after I already shipped their packages they realized they had the wrong address. Of course, the Buyermistakenly gave me incorrect/invalid address and the package was resent back to me. which is really annoying cuz i lose the paypal fee, plus i already gave her a discount. I listed a few things last night, and have had an influx of accounts with no feedback saying they want to make the purchase but require my email address (one said phone number) to check out. Yeah, that's happening to me too. Privacy Policy. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. i just purchased like 5 things from different people on depop, and i just realized one of the numbers on my address is incorrect. A sub for discussing all things Depop. buyer gave me the wrong shipping address. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Um, no. Privacy Policy. Please read rules before posting. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. anyways the second time she purchased i assumed her address was updated and correct cuz she had like 2 days to fix it so i went ahead and shipped it. Buyer gave wrong address I know this has likely been asked before but if a buyer put the wrong address and is asking to send to a modified address, how do I go through the process to refund them and to get the Depop fees refunded as well so that they can buy it again under the correct address? Buyer put wrong address : Depop 1 Posted by 2 years ago Buyer put wrong address On the buyers order details she still had her old address and didn't notice until I had already shipped the item. spoke to the buyer and the buyer gave me the wrong address, and told me when ive got the parcel back to send it to a NEW, completely diff address. How to buy and sell safely on Depop - Depop help GB buyer obviously wants it but atm theres nothing i can do and i have a bad feeling the parcel is lost. 98. This upsets the buyer and now opened a depop dispute. It is not their responsibility to chase up a parcel if it is undelivered, if the address they gave Depop is correct it is your responsibility. help! Buyer wants me to ship to a different address : r/Depop - Reddit Please read rules before posting. I messaged the seller and it turns out they sent it to the old . Cookie Notice i think the buyer is a kid though, like genuinely, so i'm not sure if I've done this several times. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Cookie Notice im so scared she's gonna leave my first below-5-star reviewand yes i am sure i used the new label because i threw away the old one, Scan this QR code to download the app now. This has been happening so often that I've had to put a disclaimer in every listing saying to "double check your address before purchasing." I waited 8 days, but the package still has not came. I waited 8 days, but the package still has not came. How to Sell on Depop - A Beginner's Guide - shift4shop however it then, as per the tracking, wasnt delivered because the address couldnt be located. This has been happening so often that Ive had to put a disclaimer in every listing saying to double check your address before purchasing. Depop has been no help and Ive emailed about 10 times and also contacted USPS. But I specifically told the seller to deliver it to X address instead. i dont use reddit . Steps 1 Open Depop. i'm going to phone the post depot tomorrow before i talk to the buyer about what we should do but unfortunately i do think it's lost. I took it home and messaged the buyer, telling them that they gave me the wrong address. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The buyer messaged me saying it was on the way back to me and if I could please resend it out to her. i need some advice (pls) on something that's gone wrong w a buyers Privacy Policy. & i havent received my funds yet. so i was messaging a buyer about a bundle, and RIGHT AFTER she purchased she told me "by the way my address is wrong! They gave me incorrect shipping information and possibly put the incorrect address because the item is now being sent back (i have used the same address for countless orders, so it's either the seller or the usps just got extremely picky) I've contacted the seller but I have no idea how to go about this situation at all Vote 1 1 comment Best I listed a few things last night, and have had an influx of accounts with no feedback saying they want to make the purchase but require my email address (one said phone number) to check out. Please read rules before posting. So if a buyer made a mistake of entering the wrong address and the item was shipped back to me, why do I have to refund in full in order to have the Depop fees refunded to me, especially when it was charged to the seller and not the buyer?? the funds arent pending on my paypal & i checked my transactions on my bank account, still got nothing. however, the parcel hasnt been sent back to me, because my address wasnt on it. How do I sell safely on Depop - Depop help GB Im sorry I just hate entitled people. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. but also im a college student and its midterm season, checking her address is not my priority esp when i had 12 other packages to pack and ship. Buyer moved house and gave the old address : r/Depop - Reddit Reddit and its partners use cookies and similar technologies to provide you with a better experience. Why do people ask for email? : r/Depop - Reddit Thanks for reading my rant. Buyer gave wrong address : r/Depop - Reddit The buyer gave me an incorrect address AGAIN. Hi folks, I was selling an item and used FB's prepaid shipping label (via USPS). Before buying, I did not update my address. Depop is known to have relaxed requirements. 68. r/Depop. They shipped almost immediately the next day. however a few days later she asked "girl why is the package heading to my old address in a different state" so i realized oh my lord she didnt even fix her address correctly and she said "this is why i mentioned my old address so u could check to see if it's correct." They complied with the request and asked for my full name as well. I messaged the seller and it turns out they sent it to the old address. Depop is a vast marketplace where you can buy and sell anything from clothing to electronics. Congratulations! Reddit and its partners use cookies and similar technologies to provide you with a better experience. If the courier loses your parcel, and your tracking does not say delivered, you, the seller, must refund the buyer and apply to be compensated by the courier for the loss. There are over 100 million items listed on Depop, with 90% of users aged 26 and under. wrong address. They gave me another address, and told me to ship it quick because they are going on vacation. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. and we wouldnt even be in this situation if she hadnt bought it knowing her address was wrong!! You should refund the order, relist it, and have them buy it again with the correct address. sold an item for 150 and going to revieve 130 smh. Refund depop fee: Do you refund the FULL amount or do you - Reddit so i was messaging a buyer about a bundle, and RIGHT AFTER she purchased she told me "by the way my address is wrong!".so i was like ok ill have to refund u so u can update the address and then u can repurchase. Contacted buyer and got a good address. Step 3: Now tap on the 'PayPal account'. For more information, please see our Cookie Notice I said "well first, I'm going to have to buy a new polymailer." So between gas money and the new polymailer so far, I have lost money. ? Step 1: Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. The next day, I go to try and ship once again. Or could I manually pencil it in & USPS would be able to deliver it properly? and our The next day, I go to try and ship once again. They shipped almost immediately the next day. Scan this QR code to download the app now. This app icon looks like a black lowercase "d" on a red background. if you used the depop shipping label it isn't your fault or anything. Privacy Policy. I've not replied to any as it doesn't sit right with me, has anyone come across this before? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. How to deal with Items that delivered to wrong address? : r/Depop - Reddit Reddit and its partners use cookies and similar technologies to provide you with a better experience. Anyone else have this happen when shipping to a buyer? : r/Depop - Reddit i need some advice (pls) on something thats gone wrong w a buyers order. Did I handle this correctly? Scan this QR code to download the app now. 2 of the 3 times, the person never bought it again anyways. Buyer gives me wrong address TWICE, wants a refund but still expects item?? and our So sellers have to pay extra for others' mistakes? my local post office is also no help. Buyer put wrong address : Depop - Reddit and our seller gave me incorrect shipping info AND : r/Depop - Reddit Step 4: Tap on 'Connect PayPal'. For more information, please see our it doesnt have my address on it so i have no idea how it will get back to me. and our I took it home and messaged the buyer, telling them that they gave me the wrong address. Cookie Notice I was more than happy to refund to just be done with this person, but the buyer is still messaging me asking when they are going to get their item. Just an unnecessary headache lol. i jus want my money man. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Complete noob when it comes to selling, especially in FB Marketplace. They gave me incorrect shipping information and possibly put the incorrect address because the item is now being sent back (i have used the same address for countless orders, so it's either the seller or the usps just got extremely picky) I've contacted the seller but I have no idea how to go about this situation at all , seller gave me incorrect shipping info AND, Scan this QR code to download the app now. For more information, please see our I love depop but come on the waiting time to recieve the money as a seller is crazy + i understand they have to make money somehow but the fees on sales is crazy! they either want to sent you a fake confirmation email so you send them the item without realizing they never purchased or try to hack into your PayPal. How to Change Your Address on the Depop Mobile App - WikiHow def not my responsibility as a seller to make sure the buyer's address is correct. she also said "cant you just write the new address on the label" which annoyed me even more cuz IF I COULD DO THAT why would i bother refunding u and making u pay again?! Buyer needs my email address : r/Depop - Reddit When the package is sent back to me how do i get a new label without purchasing one I dont know what to do and definitely refuse to pay out of pocket to resend these items to peoplehelp , Scan this QR code to download the app now. the guy at the depot told me to just wait and see what happens. The item will be added to your bag when you tap this in the lower right corner of your screen. Please read rules before posting. They complied with the request and asked for my full name as well. SOMEBODY HELPso i sold a HS fan 2 pieces of my gear. You can find this app on one of your Home screens, in the app drawer, or by searching. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. A sub for discussing all things Depop. Before buying, I did not update my address. Buyer needs my email address. Sellers Beware: Depop Scams You Should Watch Out For - OneShop Scan this QR code to download the app now. Seller sent item to the wrong address. What can I do? : r/Depop - Reddit so i sold some joggers for 80 and it was just a normal thing at first like i wrote the address on the parcel and sent it. yes, the wrong address was on their depop account. Privacy Policy. Cookie Notice i would obviously refund the buyer if they never get the parcel but then i am out of pocket my item and out of 80. They asked me to ship it next day, so I did. just ignore/block. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. RANT!! wrong address : r/Depop - Reddit Reddit and its partners use cookies and similar technologies to provide you with a better experience. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. RANT!! Is there a way I can edit the shipping label to reflect the good address? Reddit and its partners use cookies and similar technologies to provide you with a better experience. For questions and discussion about Facebook Marketplace. r/Depop on Reddit: SOMEBODY HELP so i sold a HS fan 2 pieces of my and our But I specifically told the seller to deliver it to X address instead. Scan this QR code to download the app now. As young as 13 years old can register in Depop, make an account and start buying or selling. Basically, a buyer purchased a pair of shoes from me and I shipped out the same day (Thursday 3/9). Seller sent item to the wrong address. Had about 7 messages in the space of a few hours, all along the same lines. If they request either from you, they are trying to scam you by sending a fake email to you stating you have sold an item to them. I was so frustrated. Buyers with wrong address : r/Depop - Reddit Join. They said it was their bad and they are going to go to the post office to resolve the problem, but what is that going to do? Its details page will open.