By comparison, American Airlines has just 234 seats on the same aircraft type. I was advised that a full meal was included on both the short hop to Bangkok as well as the much longer flight to London. Even at that early hour, Changi was a hive of activity with multiple Scoot flights departing within a few hours of each other. Vistara airlines - Meal options and information for passengers in all Listed on 2023-04-28. Many passengers struggled to connect to the temperamental Wi-Fi and the crew patiently helped each person, even adjusting the settings on their personal electronic devices. We download movies, series, and books on our iPhones and Macbooks beforehand to pass by the long hours. Check out ourComplete Packing List for Europeand learn more about the10 cheapest countries to visit in Europetoo. Not all hot meals are halal-certified on Scoot, so it's best to check when booking your meal. $560 return in Phuket was a bargain! Shortly after takeoff from Changi, the crew came around to serve all passengers their preordered first meal. The hot meal choice I ordered was the Greek Village Chilopites, it was delicious and similar to what Ive experienced on Aegean Airlines in economy class. Scoot was the shittest of the shit, they flew off many hours early without even notifying us, and the arrogant customer service didnt even admit their mistake. We love a good travel deal! Really pity the stewards as they are understaffed, yet trying to provide the best service possible to brats who expect first class service at the price of a budget flight. From our positive experience of flying with Scoot and for the bargain price of our flight, the answer is YES! There was nothing waiting for me on my seat when I boarded, except a small cup of water. Read our honest review. Because if they do that means I can stretch out over all 3 seats, put my legs up and have a bit of a snooze. A $1200 return fare where there isnt even free water.never again. Paid extra for the legroom and a slightly better seat. Weve taken advantage of this each time weve taken a Scoot flight. Meals and drinks including water are either buy-on-board or can be pre purchased online at the time of booking or prior to the flight; Seat pitch of 31 inch with width of 18 inch on 787 aircraft and on the A320 a 28 inch pitch with width of 20.5 inch. Previously the airline charged SGD$50 (EUR 35) for two meal services on their long-haul flights. So, was booking a cheap flight to fly with Scoot something wed recommend? You can pre-order a range of premium meals or combo meals up to 72 hours before departure. The real treat was the width: 22 inches felt positively roomy and more akin to a business-class seat than anything budget. Crew very friendly . Our Western Breakfast Meals are served in Economy class style on a tray. Find the right card for you. Oh no! Before landing, you will then receive a light meal combo which includes a light meal, a snack and a pre-cupped juice. Whats next, bring diapers to save on bathroom space? Scoot biz meals are exactly the same meals that everyone in economy class is served. In fact, she's the first Australian woman to visit them all! If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Meals can be purchased in-flight unless passengers are flying in ScootPlus or on the FlyBagEat fare, where meals are complimentary. Im nervous when i realised i booked abudget airlines . Job specializations: Airport/Aircraft/Aviation. I wish Scoot sold entire flight packages with no data caps. Check out their Trustpilot page If you booked on FlyBagEat fare, a hot meal will be included on Scoot segment. They forced me to check-in my cabin baggage because they will not allow more than 10 Kgs inside the plane. AirAsia, one of Asia's largest and most successful discount carriers, attempted flights from Asia to London back in 2009, but eventually axed the route in 2012. We hope to serve you better next time.Best Regards,The Scoot Team. Over the years I have been in contact with the catering and PR team at Scoot they have always been helpful and offered me a free meal the next time I flew with them. For a hot meal thats served on a budget carriers flight, the seafood paella was a surprise with its plump portions of shrimp and shellfish. Save my name, email, and website in this browser for the next time I comment. . Amenity kits such as blankets and pillows are also available for purchase ($24 SGD) on board but given most passengers wouldnt buy these, we left that off the price for this exercise. I didn't particularly enjoy either of the first two hot meals so wasn't keen to spend another SG$12 ($8.60) on a third. If money was no object, it would be Singapore Airlines all the way but looking at the value proposition of getting from Singapore to Europe, Scoot would be the easy choice on this occasion. With Singapore Airlines' (SIA) codeshare agreement with Scoot, you'll enjoy a budget-friendly way to connect to over 30 destinations outside of Singapore Airlines' networks. For passengers that do not have meals included in their airfare, you can purchase a number . Receive 1 Free Night Award every year after your Card renewal month. I have travelled Scoot to EU, return, and look forward to flying with them again. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. GET: Accurate MH370 Information From AirlineRatings.com Newsletter. The carrier has even started to fly to places such as Honolulu, Athens and Berlin. Either way, its disappointing to hear that you had a bad experience with them. All opinions and experiences mentioned here are my own. Aware of Scoot's frustratingly strict 60-minute baggage drop deadline, I arrived at Terminal 1 just before 6 a.m. You knew you were flying with a budget airline. They all have, relatively, high rates of complaints and should be a warning to have sufficient travel insurance. Note that the timings and schedule of this new route change regularly. We are also sorry to hear that the meals we provided onboard did not meet your expectations. Travel Blog, Itineraries & Guides, Hotel Reviews. Thoughts?? We are glad you enjoyed your flight with us and hope to see you on our flights again soon! The taste was more reminiscent of the beef bowls that you get in Japan and it came with salad and a cupcake as a side dish. I will never forget the way the waitress pulled the two bottles of water on her hand back as if she were afraid that I would immediately catch them from her hand!!! is a senior writer for TPG UK. Hi skav00,We are sorry to hear about your experience.Scoot offers competitive prices for our flights by separating add-on items to allow our passengers to choose and purchase only items they want for a fully customised experience. Are there any routes would you like us to evaluate? While nothing gourmet, it was an unexpected surprise and a nice gesture for this long journey. He booked the entire trip with scoots to travel from Adelaide to Singapore via Melbourne on Dec 2, 2022. Not all hot meals are halal-certified on Scoot, so its best to check when booking your meal. Overall worst experience. Anyone whos flown Singapore Airlines long haul will know what I mean. Hi Tammy, Would definitely fly them again. I chose to have my second meal around four hours into the flight, which consisted of a preordered nasi lemak, a typical Malaysian dish I had enjoyed on previous visits to Asia. Tail Camera View Of A350 Landing In Madrid, AirAsia X Launches Incredible International Sale, Glamorous flight attendants show off aircraft, In-Flight Entertainment In The Golden Age, Donald Douglas The Giant Of Aerospace in Colour, STUNNING VIDEO OF THE 707 THAT STARTED THE JETSET. I wish! When booking your ticket online you can pre-order meals for the first or second meal service. My 15-inch laptop fit on the tray table that folded out from its non-aisle armrest and I could still use it while the passenger in front was fully reclined thanks to the generous legroom. Enjoy Complimentary Marriott Bonvoy Gold Elite Status with your Card. I was not paid to write it. I am glad to read this have read sooo many bad reviews on Scoot and I have just booked tickets for hubby and I to Singapore from Gold Coast in July Economy class. I have found them to be great (we do pay $30-$40 extra for the extra legroom seat though). Japan Airlines economy class experience from Los A, Hello from Corfu! Each cabin baggage cannot exceed dimensions of 54cm x 38cm x 23cm (total linear dimensions 115cm). 30 amazing historical places in the world, our 7 top tips if youre traveling to Europe, The Best eSIM for International Travel (2023), The 2 Best Travel Insurance Companies for 2023, How to Send the Cheapest International Money Transfers, https://www.trustpilot.com/review/flyscoot.com. I cringed during boarding when I heard the crew on this flight referred to as "your Scooties," which sounded like a troupe of amateur children's performers. I tracked down a menu that was only a range of the same microwave meals I had already eaten and some snacks. Dreamliner Fly with Scoot Photo Credit: en.wikipedia.org. The price we paid for an economy class seat from Melbourne to Berlin (via Singapore) was AUD 353.00 each. To answer your question, no, I wasnt paid a cent , nor have I ever received anything in exchange to write this review. I realise that its like comparing apples to oranges, and each airline has its own strategy, various suppliers and operational complexities. Limited Time Offer: Earn 125,000 Bonus Marriott Bonvoy Points after you use your new Card to make $5,000 in purchases within the first 3 months of Card Membership. The same cookies were served with the second meal as the first. If youre looking for your next holiday destination, here are 7 amazing reasons to visit Singapore. The previous meals were slightly more substantial than the current offer and included salad and fruit, these items have since been removed due to the shelf life of the product. I flew with Scoot on their long haul service from Athens to Singapore to experience the inflight product. Partner Airlines - Scoot | Singapore Airlines If youre looking for your next holiday destination, here are, Make sure you get Travel Insurance before hitting the road. Fly with Scoot and pre-order your meal or just order on board. The airline flies to many regional destinations as well as some long-haul. . We offer a variety of hot meals, light meals, snacks . Our flight with Singapore Airlines came in at $2787 SGD which included meals, snacks, unlimited drinks, in-flight entertainment, amenity kits, blankets and pillow plus 30kg of baggage and a 7kg carry-on bag. Since then, I provided all the document they requested. Foreign currency coins are not accepted. Norse Atlantic plans dirt-cheap transatlantic flights. Payments onboard can be made with cash and credit card (Visa and Mastercard only), debit cards are not accepted. You can view the latest pre-order meals and inflight menu information here. This post contains references to products from one or more of our advertisers. A curtain separated the ScootPlus cabin from the rest of the aircraft, which really did give it an exclusive feeling that I was not expecting. Engineering. Hello thanks for above comments. My son had a terrible experience with scoot recently. I cannot imagine how it was difficult to get a bottle of water on Scoot while I was terribly thirsty!I stopped the waitresses twice to ask for a bottle of water and were advised to wait twice. Hong Kong, Cathay Pacific Economy vs Premium Economy Dining, Everything You Need to Know About Royal Brunei Economy Class, All You Need to Know About Eating Onboard Qantas, What its like to fly with Malaysia Airlines, https://www.instagram.com/p/BYjCbJQARnW/?utm_source=ig_embed. For seat selection on Scoot segment, you may purchase a seat via Manage My Booking. We are collecting cookies for marketing purposes. A great concept, right? Please rest assured that we take your feedback seriously and will forward your feedback to the relevant departments. The premium meal selection on the ex-KIX flight is the Beef Sukiyaki with Rice. Thanks, Dean, Lowest airfare @Rs 9326. There will be no sale of any food and beverage items and duty-free products, instead, food packs will be pre-placed on your seat. Alternatively, you can also email me at b i n o (at) iwandered.net. Scoot's decision not to install inflight entertainment screens means passengers are quite literally left to their own devices. I burned through my three packages ($90 in total) in five hours just doing normal work and gave up after that. Scoot Airlines services for Economy Class, Business Class and First Class Economy Class Check out the Scoot Fees Chart for fees charged for different destinations. Related: Norse Atlantic plans dirt-cheap transatlantic flights. Your email address will not be published. ), so one is bound to get hungry. This is with the exception of the premium meals which come with drinks, side and dessert. Please refer to the current fleet list to see each aircraft's individual age. Vistara airlines meals are included for all economy class customers booked on economy flexi and standard fares. You can probably guess the answer to this. But while coming back, SCOOT charged me outrageous amount of money by weighing my cabin baggage and laptop bag together. Rach is a self-confessed travelling foodie. This review is the opposite of honest it is sponsored by Scoot. The cleaning crew then arrived with a flurry of activity, creating a chaotic atmosphere as they vacuumed and wiped around us. This was a world away from the glamorous "Singapore Girls" in their iconic kebaya uniforms, a symbol of Singapore Airlines for over 50 years. I simply love this airline. A hot meal will also be included for flight on Aegean Airlines segment. The next question, Which airline? When we told them we booked seats to fly with Scoot, an airline that many of them hadnt heard of, we received blank stares and scrunched noses. Here we share our besttips, advice, and knowledge tohelp you plan your travels. Customers who purchased an economy lite fare will be served complimentary tea or coffee and can purchase items from the buy onboard menu. Security checks at Changi Airport occur at each individual gate, so allow some extra time before boarding to clear security. They cover over 66 destinations. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. The pilot came into the ScootPlus cabin during the Bangkok stop and was very friendly and jovial, patiently answering passengers' questions about the aircraft and airline. The total cost of these meal bundles is EUR35.00. I was curious as to how the stop in Bangkok would work. About five hours away from Singapore they began the second meal service, a little early perhaps, but Im sure they have their reasons why. My fellow passengers, with whom I ended up chatting for many hours, admitted the same issue. On the menu are 'local favourites' such as beef sukiyaki for Tokyo and Taipei flights, braised beef brisket on Chinese routes, nasi lemak for Thailand and Beef Bourguignon Pie from the Gold Coast to Singapore. Nonetheless, please rest assured that we take your feedback seriously and will forward your feedback to the relevant departments. Those used to local flavors such as nasi lemak andbraised chicken will note the lack of spicier flavors on the ex-KIX menu. We wish your sister a fantastic flight with Scoot! Having a look at the seats, the plane is over half empty. Of course, they reclined, included a tray table for working, and were equipped with small reading lights when the cabin was dark. I'm surprised Scoot did not make a larger premium cabin given the length of these flights and that ScootPlus was 100% full on both sectors of my itinerary. To put it in perspective, Qantas or Qatar Airlines were charging around AUD 1,100 for the same flight (Melbourne to Berlin) via Dubai to Doha, so the price was three times as much. Senior Flight Test Associate Job Costa Mesa California USA,Airport Disclaimer: This post is not sponsored content. No, there is no in-flight entertainment on board Scoot flights. In terms of comfort, Scoot offers 30-31 inches of legroom and Singapore Airlines 32 inches. A low-cost, long haul airline that offers unbeatable prices. Pro tip - bring along a water bottle as you can fill them in most airports. Boarding commenced only 20 minutes before departure with ScootPlus passengers, families and those requiring some extra time being invited to board first. Listing for: Anduril Industries. I like to think that if you offer excellent value and a great product, more people will buy into it. Hi Rach, thanks for the review. Make sure you order your meals online before you fly with Scoot. Dont be fooled into thinking that just because a flight with Scoot costs you less, the safety or comfort is terrible. Unfortunately, this was probably the worst nasi lemak I had ever eaten. Check-In Check-in opening and closing times will depend on the destination you're flying to/from. But for me, as the writer of this article, I can guarantee you 100% that I was not sponsored to write this post. For flights, train journeys in Europe, overland bus trips, or never-ending shared taxi rides, were always prepared. Flights Vacation Rentals Restaurants Things to do . People who complain should realise they have jobs to do. I realise that low-cost airlines need to make as much ancillary revenue as possible, and Scoot isnt the first to charge high prices for inflight meals. A refund of the money is not possible. I was initially nervous booking the ticket for my sister from Melb to Jakarta (despite has experienced a very good flight with Scoot a few years back!). Thanks heaps and happy travels. Scoot will be launching a self-service portal for all eligible customers to obtain such voucher refunds. Tell us about your experience, both positive and negative experiences in the comments below. Hi Christopher, When you fly with Scoot, you can expect fantastic service! Exclusive Member of Mediavine Travel, Scoot offers you the choice to only pay for what matters to you, Thats equal to about EUR 225 or USD 250. After takeoff on the second leg from Bangkok, the crew advised us that we would be served our second and final meal immediately. If youre a history lover, these 30 amazing historical places in the worldare unmissable! At least if our weight exceeded the allowance, we had it covered and we would then check in our bags. As a result, I have flown Singapore Airlines my entire life and passed through Changi Airport more times than I can remember. We recommend, frequent flyer program of Singapore Airlines. I am planning to take Scoot from Hong Kong to Melbourne, transit in Singapore 19 hours. Contact is catastrophic. This is the worst airline Ive ever had the displeasure to fly with. Simply select your origin and destination to view the fees. Low-cost airline Scoot by Singapore Airlines does not have economy seats on its flights. I told them I will pay for the excess kilos, but they charged me for 1 extra checkin bag instead and the price was more than the ticket from Coimbatore to Singapore.The staff were rude and they made me wait for 45 mins just because their laptop was soooo slow and would not generate a receipt. Landing in London just after midnight Singapore time meant I would spend an entire waking day on this flight. Scoot decided not to install any inflight entertainment screens, a decision I think was a mistake for an aircraft operating flight this long. Scoot often has some fantastic fares to visit Singapore from major cities across the world. Scoot is a joke, not a serious company. 1 The average fleet age is based on our own calculations and may differ from other figures. I deeply appreciated his help. Plus, your own feed of TPG content. For my included beverage this time, I opted for a can of Coca-Cola, which was served with ice. The meals served in Scoot Plus are exactly the same as those served in economy class. The staff are all young, energetic, and polite and were available for anything we required throughout the flight. I just returned from Sydney to Singapore and I thought they were fabulous. Contacting twice Scoot customer service (within the last 2 weeks) and always the same reply we will contact you within the next 10 days. The airline flies to many regional destinations as well as some long-haul. Disclaimer. Flight review: ScootinSilence B787 PER - SIN - TXL Scoot has a sizable check-in area set up at its home base, with all passengers funneled into a single queue to check in at kiosks and then drop their own bags onto the luggage belts. However, if youre discreet and bring a few snacks/pack a sandwich for the flight, it generally doesnt cause an issue. One of the reasons I wanted to take this particular flight was that it takes place entirely during daylight hours. I actually ate when I wanted huge bonus. Im sorry but I dont for one minute believe anyone who says Scoot were fabulous . With windows left fully undimmed the entire flight, I only slept for about one of the 15 hours, leaving an awful lot of time to entertain myself. The flight was simply postponed for a week. Also through this platform, I can also see other peoples experiences with Scoot. On this flight the choices of hot meal dishes are: Beef Bourguignon Pasta Stew, Baked Chicken Mushroom Rice or Thai Red Curry, included with your meal is a drink choice of non alcoholic or alcoholic beverages and everyone receives a small container of Pringles. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. While I had thought a 15-hour flight entirely in daylight would be a savvy, productive and jet lag-fighting way to travel, it produced some unique and unexpected problems for me. For this flight, we purchased the add-on luggage allowance for up to 20kg. Would this venture succeed where others have consistently failed? In terms of comfort, Scoot offers 30-31 inches of legroom and Singapore Airlines 32 inches. And, youll need ourultimate packing list for travellersfor any new adventures. SCOOT changed my scheduled flight from a day to another day!Impossible to join them on phone to request a cancellation and refund, I sent a mail no answer.This is the worse airlines in Asia with no services! When reserving our tickets to fly with Scoot Airlines to Singapore, then on to Europe we had the choice to only pay for what mattered to us. Never again. Job in Costa Mesa - Orange County - CA California - USA , 92626. Scoot - Airline Ratings We offer a variety of hot meals, light meals, snacks and beverages on board, and refresh our menu seasonally. It was basically a big, comfy recliner, similar to domestic first-class seats on regional jets I've flown in the United States, and it felt noticeably more spacious and comfortable than any economy seat I've ever experienced. I could see the sauce inside and had to painstakingly peel off the lid with the steady hand of a cardiovascular surgeon to avoid spilling the boiling hot liquid all over me (a white shirt was a poor choice for this flight). Having flown both airlines multiple times the author can vouch for the value Scoot provides and the excellence in dining, inflight entertainment and comfort you receive on Singapore Airlines. All Material Copyright 2023 inflightfeed. Shortly after takeoff, the crew delivered my pre-purchased Snooze Kit. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Our small day packs sometimes weigh quite a lot. The bulk of the food offerings with Scoot is pretty much standardized. The crew knew that I was on board, so I wont comment too much on the inflight service, but I found them to be very professional when dealing with other passengers. Unsure what that is? For those yearning for a taste of Singapore, youll have to wait until after you land at Changi Airport. Both offer an 18-inch seat width and a 6-inch seat recline. Baggage Allowance, Policy & Rules Check your Scoot flight status by entering your flight arrival and departure dates. Singapore Airlines passengers flying on Scoot's Economy Class (in a combined itinerary) will enjoy: enhanced FlyBagEat privileges (which include a meal, drink and baggage allowance*), a complimentary blanket^, through-check of baggage across flights, and re-accommodation in the event of a flight disruption. While the seat was capacious, it was pretty basic otherwise. more, Hard to buy drinking water on Scoot flight. Non-vegetarian options on board will consist of two choices for you. Listing for: Anduril Industries. Scoot: Hard to buy drinking water on Scoot flight - See 5,726 traveler reviews, 1,330 candid photos, and great deals for Scoot, at Tripadvisor. Heres why. Hi Tina, Scoot is Singapore Airlines budget carrier arm. This included: I realized 30MB of Wi-Fi wasn't going to last long, so I pre-purchased the largest data pack available: an extra 200MB for SG$41 ($30).